Disaster Relief Customer Service Representative

1 week ago

Dasmariñas, Calabarzon, Philippines beBeeCustomerService Full time ₱100,000 - ₱120,000
Job Overview

We are seeking highly motivated agents to work in our disaster relief call center. As a key member of our team, you will provide exceptional customer service and support to clients affected by disasters.

This is a temporary, remote position that requires flexibility and adaptability. You must be able to work independently and as part of a team to achieve goals and objectives.

To succeed in this role, you will need excellent communication and problem-solving skills, as well as the ability to multitask and prioritize tasks effectively.

Key Responsibilities
  • Provide customer service and support via phone, email, or chat
  • Analyze and resolve customer issues efficiently and effectively
  • Meet productivity and quality standards set by management
  • Participate in training and development programs to enhance skills and knowledge
Requirements
  • High school diploma or equivalent required
  • Excellent communication and problem-solving skills
  • Ability to multitask and prioritize tasks effectively
  • Strong customer service orientation
  • Flexibility and adaptability in a fast-paced environment
Benefits
  • HMO coverage with dependent option
  • Dental coverage
  • Free meal during training
  • Career growth and learning opportunities
  • Allowances for rice, clothing, laundry, and meals
  • Performance and loyalty bonuses
  • Frequent disinfection and fogging of workplace
About Us

We are a leading business process outsourcing company that specializes in delivering tailored solutions to meet the diverse needs of our clients. Our mission is to provide exceptional customer experiences and drive optimal performance for our clients.

We value diversity, equity, and inclusion and strive to create a work environment that is respectful and inclusive of all employees. We are an equal opportunity employer and welcome applications from qualified candidates who share our values and commitment to excellence.

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