Senior Solution Developer

1 day ago

Cabuyao, Calabarzon, Philippines beBeeSolution Full time $100,000 - $110,000

Job Title: Senior Solution Developer

This is a senior role responsible for delivering Dayforce configuration that follows best practices. The incumbent will provide limited customer support to clients awaiting implementation of their Dayforce product, and deliver long-term solutions to fix configuration gaps identified by Dayforce customers post go-live.

  • The senior solution developer must ensure timely completion of these projects across a variety of Dayforce modules and ensure the solutions provided are aligned to customers' needs.
  • The role also involves mentoring and consulting with team members, documenting implementation process gaps and incorporating best practices.
  • In addition, the senior solution developer works with internal teams across the organization to improve implementation quality and minimize rework post go-live.

Key Responsibilities:

  • Confirm, gather, understand and document customer requirements.
  • Consult customers on various options to address business requirements.
  • Write SQL code to identify, troubleshoot and fix data as well as configuration issues in the customer's Dayforce instance.
  • Understand, troubleshoot and modify XML and XSLT code.
  • Project Management.
    • Create and follow a project plan using effort estimation, outline action items, measure progress, make adjustments and follow the plan through to completion.
    • Provide customers with significant and timely updates.
    • Prioritize and manage multiple projects for a customer and maintain strong relationships.
  • Collaborate with customers, Ceridian contacts and 3rd party vendors to conduct thorough testing to deliver a complete and high-quality solution.
  • Use negotiation and conflict resolution skills to drive projects to successful resolution.
  • Recommend continued product enhancements.

Required Skills and Qualifications:

  • Bachelor's Degree in Computer Science, Engineering, or relevant software/computer related fields.
  • 4+ years of support experience or equivalent.
  • Superior communication, organizational and problem-solving skills.
  • Strong proficiency with SQL and an understanding of relational database systems.
  • Expert understanding of programming, HTML and Microsoft Server Technology.
  • Technical knowledge of XML and XSLT.
  • Solid exposure to hosting and change management protocols.

Preferred Qualifications and Skills:

  • Previous experience in support, consulting and/or project management experience specifically in the HCM space.
  • Certification in the HCM space such as CPA Payroll Compliance Legislation and Payroll Fundamentals.
  • French language skills.

What Would Make You Really Stand Out:

  • High level of proficiency with SQL, XML and XSLT.
  • Previous client support, consulting and/or project management experience.
  • French language skills.

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