IT Infrastructure Specialist

5 days ago

Makati City, National Capital Region, Philippines beBeeInfrastructure Full time ₱800,000 - ₱1,200,000
Job Description

We are seeking a highly skilled IT Infrastructure Specialist to join our team. In this role, you will be responsible for managing and maintaining the day-to-day operations of our IT infrastructure.

This includes organizing and executing activities in an IT Service Center, communicating with colleagues to ensure tasks are completed efficiently, generating meaningful reports, and managing IT systems including MS Windows Server, Linux servers, Windows laptops and Macbooks.

Main Responsibilities:

  • Organize and execute activities in an IT Service Center.
  • Communicate with colleagues to ensure tasks are completed efficiently.
  • Generate meaningful reports.
  • Manage IT systems, including MS Windows Server, Linux servers, Windows laptops and Macbooks.

Detailed Responsibilities:

  • Create and build out an IT Service Center.
  • Organize, document and drive the work and procedures for a team.
  • Execute on requests and procedures, keeping track of tasks in detail, and report on it.
  • Clearly and regularly communicate with process owners, users and stakeholders.
  • Operations and maintenance of MS Windows server.
  • Resolve issues rising from the production support and provide resolution for customer issues.

Required Skills and Qualifications:

  • Fluent in English, both verbal and written.
  • Ability to manage own work and that of others when needed.
  • Excellent organizational skills and demonstrated ability to lead teams and projects.
  • Excellent communication skills to explain technical information and requirements.
  • Ability to help creating workable knowledge for the IT Service Center by managing work instructions, system and project documentation.
  • Outstanding customer service and time management skills, a strong sense of ownership, and a can do attitude.

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