Data Entry

2 days ago

Manila, National Capital Region, Philippines beBeeCommunication Full time $40,000 - $60,000

Customer Service & Data Entry Specialist

We are seeking a skilled Customer Service & Data Entry Specialist to manage orders, process data accurately, and provide exceptional customer support.

Job Description:

The ideal candidate will handle inquiries, order processing, refunds, inventory updates, and issue resolution efficiently. Key responsibilities include:

  • Order Processing: Enter, update, and verify orders, ensuring accuracy
  • Customer Service: Respond to inquiries, resolve order issues, and provide excellent support via chat, email, and phone
  • Inventory Management: Maintain stock accuracy, update inventory levels, and synchronize data across platforms
  • Returns & Refunds: Process return requests, coordinate replacements, and handle refund transactions
  • Data Entry & Reporting: Ensure accurate entry of order details, customer information, and financial transactions into our system
  • Third-Party Coordination: Communicate with suppliers and logistics partners to ensure timely deliveries
  • Account Monitoring: Track performance, report discrepancies, and optimize workflows
Required Skills and Qualifications:

To be successful in this role, you will need:

  • Experience in order processing and customer service
  • Strong proficiency in data entry with high accuracy and attention to detail
  • Excellent communication and problem-solving skills
  • Knowledge of inventory management and order tracking systems
  • Proficiency in Microsoft Office and Google Sheets for tracking sales and reports
Benefits:

This role offers the opportunity to work in a fast-paced environment, develop your skills, and contribute to the success of our team.

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