Medical Collections Specialist
2 days ago
About the Role
We are seeking a skilled Medical Collections Specialist to join our team. As a key member of our customer service department, you will be responsible for handling high call volumes daily, resolving billing discrepancies and ensuring smooth transactions with patients from all walks of life.
In this role, you will have the opportunity to further develop your accounting skills while also building better interpersonal, critical thinking, and time management skills.
Our ideal candidate is someone who is passionate about helping others, has excellent communication skills, and is able to work well in a fast-paced environment.
About You
- You have at least 6 months of experience in healthcare BPO.
- You have experience in handling US voice accounts.
- You possess computer proficiency and have the ability to communicate clearly and concisely.
- You have organizational skills, attention to detail, and flexibility.
- You are able to perform repetitive tasks and multitask with a high level of accuracy.
- You have excellent verbal communication and interpersonal skills.
- You are able to work well in a fast-paced, changing environment.
- You have a working knowledge of HIPAA, FDCPA, and Red Flag regulations.
- You have a professional attitude and composure in urgent or confrontational situations.
- You have effective critical thinking, problem-solving, and decision-making skills.
- You have excellent time management skills.
- You are able to work independently and collaboratively.
- You are willing to develop and retain professional relationships with coworkers.
About Us
At Unity Communications, we value inclusion and diversity and spread kindness and positivity. We have been recognized as a Certified Great Place To Work and 99% of our employees recommend us to their friends. Our senior management listens to what you are and aren't saying and our managers and team leads are approachable and supportive.
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