Digital Marketer

This is a dynamic and innovative position specializing in digital marketing.

We are scaling from startup to industry leader and building the operational infrastructure to support growth—from managing hundreds of clients to thousands.

We offer a fully remote work environment with team members across multiple time zones and significant growth opportunities in a fast-growing company where your contributions directly impact client results and market presence.

Our values-driven culture champions Ownership, Continuous Improvement, Adaptability, and Drive, fostering an inclusive team environment that encourages diverse perspectives and collaboration, with clear advancement pathways for high performers.

• Client Relationship Management: Conduct regular client communications via phone, email, and virtual meetings to provide updates, gather feedback, and maintain strong relationships.
• Manage ongoing client projects from initiation to completion, ensuring all deliverables meet deadlines and quality standards.
• Coordinate cross-functional teams and resources to execute client campaigns and projects effectively.
• Monitor client satisfaction levels and proactively address concerns to maintain positive relationships.
• Recognize early warning signs of client dissatisfaction and implement appropriate de-escalation strategies.
• Revenue Growth and Client Development: Identify upselling and cross-selling opportunities based on client performance data and business needs.
• Monitor KPIs such as ROI, traffic growth, conversions, and budget utilization to spot upselling opportunities.
• Present data-driven recommendations to clients highlighting how additional services could amplify success.
• Project Coordination and Execution: Support planning, execution, and tracking of marketing projects and campaigns.
• Coordinate timelines, deliverables, and resources to ensure deadlines are met; communicate with internal teams, vendors, and external partners for alignment.
• Assist in preparation of campaign briefs, creative assets, and other project-related documents; monitor progress and provide updates to stakeholders.
• Client Operations and Support: Oversee onboarding processes, manage Zoho Desk ticketing system, and maintain detailed client project documentation and logs.
• Performance Analysis and Strategic Support: Track and analyze campaign performance across SEO, Google Ads, and Meta Ads; conduct root cause analysis and provide actionable recommendations; prepare comprehensive performance reports.
• Demonstrate knowledge of website fundamentals, SEO principles, Google Ads, and Meta Ads in client and internal communications.
• Communication and Collaboration: Serve as a central point of contact for the marketing team; prepare meeting agendas, take notes, and follow up on action items.
• Support cross-departmental collaboration to align marketing efforts with company goals.
• Process Improvement: Identify opportunities to improve workflow efficiency and streamline marketing processes; propose and implement solutions to boost productivity and outcomes.
• Vendor and Partner Management: Coordinate with external vendors to ensure timely delivery; review contracts and manage relationships for quality and cost-effectiveness.
• Ad Hoc Support: Provide support on special projects and adapt to evolving priorities.

The ideal candidate is detail-oriented and thrives in a fast-paced environment, works well in team-driven settings, and is highly motivated.

• Required Qualifications:
• Near-native English proficiency with exceptional written and verbal communication skills for stakeholders
• Minimum 2+ years of hands-on experience at digital marketing agencies supporting SEO and PPC operations
• Strong working knowledge of digital advertising and SEO fundamentals (Google Ads, Facebook Ads, Google Analytics, SEO best practices)
• Proven experience in agency client relationship management and understanding of agency workflow dynamics
• Strong organizational skills with the ability to manage multiple projects and deadlines
• Ability to coordinate across teams and collaborate with diverse stakeholders
• Detail-oriented with proactive problem-solving and process improvement mindset
• Experience with marketing project management and campaign coordination
• Preferred Qualifications:
• Bachelor's degree in Marketing, Communications, Business Administration, or related field
• Familiarity with analytics tools (Google Analytics, Google Tag Manager, social media insights, or marketing automation software)
• Experience working with external vendors and creative agencies
• Knowledge of budget tracking, expense reporting, and vendor contract management
• Experience coordinating both online and offline marketing campaigns
• Ability to research market trends and compile actionable insights
• Experience with SEO tools (SEMrush, Ahrefs, Screaming Frog, etc.) and PPC platforms beyond Google Ads

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Marketing and Sales
• Industries: Staffing and Recruiting