Portfolio Performance Enhancer

2 weeks ago


Manila, National Capital Region, Philippines REALPAGE (PHILIPPINES), INC. Full time
Job Description
  • Key Responsibilities:
  • Manage multiple client-facing tasks and projects to schedule, reporting on progress weekly and measuring against goals and initiatives.
  • Assist Customer Success Managers with engaging and delivering to clients accurate and timely reporting to drive platform adoption and metrics to enhance customer performance.
  • Gather key reporting and deliver customized reporting to various levels of client-facing stakeholders as well as E-blasts.
  • Work with product and service department teams to enhance client-facing reporting for future needs and drive towards automation efforts long-term.
  • Coach other analysts in their ability to design and measure high-quality business metrics.
  • Finding areas of focus and opportunity to enhance customer portfolio performance and coordinate reviews with the Customer Success Manager.
  • Participate in meetings with assigned strategic accounts and prepare reviews and insights to share with assigned strategic teams and clients.
  • Lead project planning activities and participate in development of more effective business processes.
  • Act responsively to urgent business needs.


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