Software Systems Specialist

1 day ago

Manila, National Capital Region, Philippines beBeeApplication Full time ₱450,000 - ₱900,000
Job Overview

We are seeking a skilled Application Support Engineer to join our team. The ideal candidate will have experience in application production support and team management, with knowledge of system administration and application support.

This is a full-time entry-level position that requires a bachelor's degree or equivalent experience. The successful candidate will work closely with development teams, infrastructure partners, and internal/external clients to provide technical support for applications beyond the development stage.

Key Responsibilities
  • Support DTCC's ITP production application services for PSE/PROD environments
  • Monitor Dashboard to provide better visibility into potential issues and future outages
  • Expand knowledge base of operating procedures/runbooks for supported applications
  • Collaborate within the team to resolve application alerts and escalate incident calls as needed
  • Gather requested documentation in support of ongoing audits requests
  • Implement efficiencies and improvements to standard processes and procedures through scripting, programming, etc.

Additional Responsibilities: Execute assigned steps of Disaster Recovery scripts during planned and unplanned outages, collect BCM evidence as needed; ensure automation produces expected results within stated thresholds; contribute to projects by performing task work and ensuring permit-to-operate (PTO) guidelines are met.

Requirements
  • Minimum 2 years of experience in application production support and team management
  • Bachelor's degree preferred or equivalent experience
  • Knowledge of system administration – system configuration management, resource sharing, operating system fundamental
  • Knowledge on application support – basic programming skills, log reading and analysis
  • Experience in multiple platforms (Operating systems – UNIX, Linux, Windows, VMWare)
What We Offer
  • Competitive compensation package
  • Comprehensive health and life insurance benefits
  • Flexible/hybrid work model
Why Join Us
  • Stays current on changes in own specialist area and seeks out learning opportunities
  • Collaborates well within and across teams
  • Communicates openly with team members and others

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