Apparel eCommerce Support Specialist

2 days ago

Bacoor, Calabarzon, Philippines beBeeCustomer Full time $50,000 - $70,000
Job Title: Customer Service Liaison

Location: Remote

Employment Type: Full-Time

Work Hours: 9AM-5PM EST

Job Overview:

We are seeking a detail-oriented professional with strong communication skills to provide top-notch customer service and resolve issues efficiently.

Key Responsibilities:
  • Respond promptly and professionally to customer inquiries via email and phone
  • Address concerns related to online orders, including lost shipments, stock availability, charge issues, and returns
  • Apply company policies accurately while assisting customers
  • Maintain accurate records of customer interactions and issues
  • Coordinate with other teams (inventory, logistics, billing) to resolve customer concerns efficiently
  • Provide a positive shopping experience by ensuring courteous and effective communication
  • Assist in resolving charge disputes and processing refunds when needed
Qualifications:
  • Excellent written and verbal English communication skills
  • Previous experience in customer-facing roles, preferably in an apparel eCommerce setting
  • Strong understanding of customer service etiquette, with a professional and empathetic approach
  • Ability to comprehend and apply company policies accurately
  • Proficiency in email management tools and basic CRM software
  • Strong organizational and problem-solving skills
  • Ability to multi-task and handle customer inquiries with efficiency
  • Comfortable making outbound calls to customers when needed

Benefits include the opportunity to work with a dynamic team, contribute to customer satisfaction, and develop valuable skills in a fast-paced environment.

  • Ecommerce Platform Specialist

    2 days ago

    Bacoor, Calabarzon, Philippines beBeeEcommerce Full time $90,000 - $110,000

    Job OpportunityWe are seeking a skilled Ecommerce Platform Specialist to develop, maintain, and optimize our e-commerce platform for a seamless online shopping experience.Key ResponsibilitiesWebsite Development: Develop and maintain the company's e-commerce website with functionality, performance, and scalability in mind.Front-End and Back-End Development:...

  • Remote Ecommerce Operations Specialist

    2 days ago

    Bacoor, Calabarzon, Philippines beBeeEcommerce Full time $7,200 - $8,400

    Job DescriptionWe are seeking a highly skilled Ecommerce Virtual Assistant to support our growing team. The ideal candidate is experienced, takes initiative, and can work independently with minimal supervision.This role involves managing daily administrative and ecommerce support tasks, assisting with customer support and order processing, helping coordinate...

  • Ecommerce Customer Service Leader

    1 day ago

    Bacoor, Calabarzon, Philippines beBeeCustomer Full time $60,000 - $80,000

    Technical Customer Service ProfessionalThis role requires a customer service leader who can effectively manage and resolve complex issues, leveraging their expertise in eCommerce operations.Key responsibilities include:Identifying and resolving systemic customer issues to prevent recurrence.Providing prompt and professional support via email and...

  • Texile CAD Specialist

    1 day ago

    Bacoor, Calabarzon, Philippines beBeeSockDesigner Full time $6,000 - $8,000

    Texile CAD SpecialistWe are seeking a skilled and detail-oriented Texile CAD specialist to design and create innovative sock patterns, color schemes, and technical specifications using computer-aided design software.Main Responsibilities:Create original sock designs and patternsDevelop color schemes and technical specifications for sock productionTranslate...

  • Digital Commerce Strategist

    1 day ago

    Bacoor, Calabarzon, Philippines beBeeEcommerceoperations Full time $35,000 - $45,000

    Job Title: Ecommerce Operations SpecialistWe are seeking a detail-oriented, tech-savvy ecommerce operations specialist with hands-on experience in marketplace management, SEO, and AI-powered tools. This role involves creating and optimizing product listings on Amazon, eBay, Shopify, and other platforms using AI tools where applicable.A strong understanding...

  • Ecommerce Customer Service Manager

    2 days ago

    Bacoor, Calabarzon, Philippines beBeeLeadership Full time $70,000 - $90,000

    Customer Support Team LeadWe are seeking an experienced professional to lead and optimize our eCommerce subscription business's customer support operations. This role requires strong leadership skills, extensive experience in customer service management, and a strategic mindset to enhance customer satisfaction and retention.The ideal candidate will have...

  • Sock Design Specialist

    2 days ago

    Bacoor, Calabarzon, Philippines beBeeSockDesigner Full time $6,000 - $8,000

    Creative Sock DesignerAs a skilled and innovative Sock Design Specialist, you will be responsible for crafting unique sock patterns, color schemes, and technical specifications using advanced computer-aided design (CAD) software.Key Responsibilities:Develop creative and innovative sock designs and patterns to meet customer expectations.Create color schemes...

  • Business Operations Coordinator

    1 day ago

    Bacoor, Calabarzon, Philippines beBeeDataEntry Full time ₱43,125 - ₱58,150

    Job Title: Customer Service & Data Entry SpecialistThe Customer Service & Data Entry Specialist is responsible for managing customer interactions, processing orders, and maintaining accurate data entry within the marketplace. This role requires expertise in handling inquiries, resolving order issues, updating inventory, and ensuring seamless operations...

  • Creative Visual Storyteller

    1 day ago

    Bacoor, Calabarzon, Philippines beBeeIllustrator Full time $50,000 - $70,000

    Job Title: Digital IllustratorAs a skilled Graphic Illustrator, you will be responsible for designing visually compelling content that supports brand growth. Your expertise in Adobe Photoshop, Illustrator, or other illustration software will be essential in developing and enhancing graphics.Key Responsibilities:Develop original illustrations for social media...

  • Ecommerce SEO Specialist

    1 day ago

    Bacoor, Calabarzon, Philippines beBeeEcommerce Full time $40,000 - $80,000

    SEO Specialist for E-commerce GrowthWe are seeking a highly skilled and detail-oriented SEO specialist to enhance the visibility and performance of our e-commerce store. The ideal candidate will possess a deep understanding of search algorithms and e-commerce trends, enabling them to develop strategies that drive organic traffic, improve search rankings, and...