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Client Care Associate
2 weeks ago
At CC-Human Resource, we are committed to delivering exceptional customer experiences. As a Customer Service Representative, you will play a critical role in achieving this goal by addressing customer inquiries and resolving issues in a timely and professional manner. Key responsibilities include:
- Responding to customer questions and resolving issues via phone, email, or chat.
- Providing detailed product or service explanations to customers.
- Handling complaints or concerns and providing solutions.
- Assisting with order placements, returns, or exchanges.
- Maintaining accurate records of customer information.
