Client Resolution Associate

2 weeks ago


Pasig, National Capital Region, Philippines Metacom Full time

We are seeking a dedicated Client Resolution Associate to join our team at Metacom. In this role, you will be responsible for resolving client issues and providing exceptional support throughout the entire process.

About the Job

You will work closely with clients to understand their needs, provide solutions, and ensure their satisfaction. Your primary goal is to deliver top-notch customer service and build strong relationships with our clients.

Duties and Responsibilities
  • Communicate effectively with clients to understand their concerns and needs
  • Develop and implement solutions to resolve client issues
  • Collaborate with internal teams to ensure seamless client experiences
Essential Qualifications

To succeed as a Client Resolution Associate, you should possess excellent communication and problem-solving skills. A high school diploma or equivalent is required, and prior experience in a customer-facing role is desirable.



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