
Chief Operations Analyst
15 hours ago
We are seeking a highly skilled Operations Support Specialist to join our team. As an integral part of our organization, this role is responsible for providing exceptional support to our clients.
Main Responsibilities:- Compliance and Surveillance:
- Transaction Monitoring: Conduct thorough reviews of alerts for fiat and digital asset flows, maintaining accurate and auditable case files.
- Name & Sanctions Screening: Effectively triage PEP/adverse media/sanctions matches with clear documentation and timely escalation to relevant entities.
- Blockchain Analytics: Utilize TRM Labs to screen wallets and trace exposures, contributing to typology/thematic reviews.
- Scenario Tuning & QA: Propose rule tuning (e.g., Solidus Labs), track false positive reduction, and perform routine false negative testing with evidence results.
- Surveillance MI: Prepare concise reports on volumes, typologies, and escalations for entity and Group forums.
- ERM, Controls & Reporting:
- RCSA Ownership & Coordination: Maintain risk/control libraries, harmonize taxonomy across ADGM/Jersey/UK, and run workshops to secure sign-offs.
- Monthly Control Testing: Plan and execute/coordinate tests, capture evidence, raise issues, and track remediation to closure.
- KRI/KCI Reporting (Group Wide): Gather, QA, and publish KRIs/KCIs, monitor thresholds, and escalate breaches promptly.
- Enterprise Risk MI: Build and circulate Local Risk Committee packs (monthly) and produce ERC and BARC packs (quarterly)—on time and version controlled.
- Incidents & Breaches: Record, categorize, coordinate RCA, and track actions to completion.
- Data, Tooling & Workflow:
- Platforms: TRM Labs (blockchain analytics); Solidus Labs (transaction monitoring); World Check (screening); Jira (risk register/controls); Confluence & Google Workspace (Docs/Sheets/Drive) for documentation and MI.
- Governance, Escalation & Collaboration:
- Escalation: Compliance matters → in-country Compliance Leads/MLROs; risk matters → Group Risk.
- SOPs & playbooks: Maintain procedures for surveillance and ERM cadences, deliver briefings/training.
- Cross Entity Consistency: Balance local regulatory nuances with Group standards, lessons learned, and drive process improvements.
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