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Customer Service Associate

7 days ago

Davao City, Davao, Philippines DVO 1 LIFEBANK DAVAO Full time

DVO 1 LIFEBANK DAVAO

Job Overview

This role involves managing customer orders, providing sales support, and serving as a point of contact for customers.

Key Responsibilities
  • Order Processing: Ensure accuracy and timely delivery of customer orders.
  • Sales Support: Assist the sales team with administrative tasks, such as preparing quotes and contracts.
  • Customer Service: Address inquiries, complaints, and provide product information to customers.
  • Data Management: Maintain accurate records of sales, customer interactions, and inventory levels.
  • Reporting: Generate sales reports and track performance metrics.
Requirements
  • A high school diploma is required, although a degree in business administration or marketing is preferred.
  • Prior experience in sales administration, customer service, or office administration is necessary.
  • Familiarity with sales processes and CRM tools is essential.
Essential Skills
  • Excellent communication skills
  • Problem-solving abilities
  • Organizational skills
  • Familiarity with digital marketing tools
  • Strong analytical skills
Working Location

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