Client Experience Officer

4 days ago


Makati City, National Capital Region, Philippines Credit Corp Full time

Credit Corp Financial Services is committed to delivering exceptional customer experiences through our highly trained and skilled team members.

About the Role

We are seeking a highly motivated and enthusiastic Customer Service Officer to join our team. The ideal candidate will have excellent communication skills, a high level of energy and enthusiasm, and the ability to work collaboratively in a team environment.

The successful applicant will be responsible for handling a high volume of inbound customer call enquiries, conducting customer and third party outbound calls, and supporting the verification checks for the Loan Verification teams.

Key Responsibilities:

  • Handle a high volume of inbound customer call enquiries
  • Conduct customer and third party outbound calls
  • Support the verification checks for the Loan Verification teams
  • Meet and exceed customer service expectations
  • Assist with other customer experience initiatives


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