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Human Resources Information Systems Specialist

1 week ago

Pasay, National Capital Region, Philippines TSA Group - Australia Full time

Job Title: HRIS System Administrator

About TSA Group - Australia

TSA Group - Australia is a renowned organization specializing in consumer customer bases. We represent some of the country's largest brands across eight call centres in Australia and internationally.

We are a purpose-driven business with a clear mission: to create experiences that people love by revolutionizing how they connect and communicate with brands.

What We Offer
  • Hybrid work setup with flexible working hours
  • A competitive salary package, including HMO coverage with one free dependent
  • Life insurance coverage and a supportive work environment
  • Professional development opportunities with training and growth prospects
About the Role

This is an exciting opportunity to join our team as an HRIS System Administrator. In this role, you will be responsible for:

  1. Business UAT preparation, user stories, test cases, and personas
  2. Level 1 UAT support and troubleshooting
  3. Training development with project teams and running training sessions
  4. Discovery project team member, requiring system knowledge and technical connection
  5. Design project member, completing workbooks with SME oversight
  6. System build knowledge in preparation for business go-live
  7. Data preparation and configuration for data specialist
  8. In-charge of system outages, level 1 support for day-to-day system failures
  9. Basic knowledge of integration suite for failure response
Requirements

To succeed in this role, you will need:

  • A great character with integrity, respect, and open communication skills
  • Excellent verbal and written communication skills
  • Organized with effective time management skills
  • Technical savvy with ability to navigate multiple systems
  • Accurate and detailed with ability to multitask
  • Ability to adapt to change and learn new technologies
Preferred Qualifications

Prior experience with HRIS tools (preferably SuccessFactors) in configuring, designing, building, documenting, and implementing is highly desirable. Additionally, experience with payroll (both PH and AU) would be advantageous.