Network Security Specialist

2 weeks ago


Manila, National Capital Region, Philippines RCL REGIONAL OPERATING HEADQUARTERS Full time

Royal Caribbean International is seeking a skilled professional to support and optimize our onboard Wi-Fi network. As a Captive Portal Sr. Analyst, you will oversee the captive portal system, analyze network performance, and collaborate with cross-functional teams to enhance the user experience.

Key Responsibilities:

  • Support and optimize the captive portal system
  • Analyze and troubleshoot network performance
  • Collaborate with cross-functional teams to improve authentication processes and security protocols
  • Monitor data flow and network traffic to identify and resolve issues proactively
  • Implement best practices for network security and compliance with maritime connectivity standards
  • Work with vendors and internal teams to deploy updates and patches
  • Provide technical documentation and training for onboard IT staff

Qualifications & Experience:

  • Bachelor's degree in computer science or a related field
  • Strong understanding of networking architecture, protocols (TCP/IP, DNS, DHCP, RADIUS, etc.), and data flow principles
  • Experience with captive portal solutions, authentication methods, and Wi-Fi network optimization
  • Proficiency in network troubleshooting tools such as Wireshark, packet analyzers, and monitoring systems
  • Ability to work in a fast-paced environment with remote support for a global fleet

Preferred Skills:

  • Certifications: CCNA, CCST, or similar networking credentials
  • Experience in maritime or hospitality Wi-Fi networks
  • Strong problem-solving skills with a proactive approach to issue resolution


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