Network Security Specialist
2 weeks ago
Royal Caribbean International is seeking a skilled professional to support and optimize our onboard Wi-Fi network. As a Captive Portal Sr. Analyst, you will oversee the captive portal system, analyze network performance, and collaborate with cross-functional teams to enhance the user experience.
Key Responsibilities:
- Support and optimize the captive portal system
- Analyze and troubleshoot network performance
- Collaborate with cross-functional teams to improve authentication processes and security protocols
- Monitor data flow and network traffic to identify and resolve issues proactively
- Implement best practices for network security and compliance with maritime connectivity standards
- Work with vendors and internal teams to deploy updates and patches
- Provide technical documentation and training for onboard IT staff
Qualifications & Experience:
- Bachelor's degree in computer science or a related field
- Strong understanding of networking architecture, protocols (TCP/IP, DNS, DHCP, RADIUS, etc.), and data flow principles
- Experience with captive portal solutions, authentication methods, and Wi-Fi network optimization
- Proficiency in network troubleshooting tools such as Wireshark, packet analyzers, and monitoring systems
- Ability to work in a fast-paced environment with remote support for a global fleet
Preferred Skills:
- Certifications: CCNA, CCST, or similar networking credentials
- Experience in maritime or hospitality Wi-Fi networks
- Strong problem-solving skills with a proactive approach to issue resolution
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