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Dayshift CSR Opportunity in Metro Manila

1 week ago

Quezon City, National Capital Region, Philippines Lexie Staffing and Business Consulting Full time

About Us: WNS Global Services is a global business process management company that helps organizations improve operational efficiency and reduce costs. We are committed to delivering exceptional customer experiences through innovative solutions and technology.

Job Description: As a Customer Service Representative, you will be responsible for providing timely and effective support to customers in the healthcare and insurance industries. You will be part of a dynamic team that is passionate about delivering exceptional customer experiences.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Collaborate with internal teams to resolve complex customer issues
  • Meet performance targets and KPIs

Requirements:

  • College graduate or equivalent
  • At least 1 year of BPO experience (healthcare and insurance industry preferred)
  • Excellent communication and problem-solving skills
  • Able to work on-site or remotely full-time

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment