Remote Collections Expert

2 days ago


Mandaue City, Central Visayas, Philippines beBeeCollections Full time ₱35,000 - ₱50,000
Job Opportunity: Collections Specialist

The role involves proactively managing delinquent accounts, contacting customers to secure payments, negotiating repayment terms and maintaining precise records.

  • Contact customers via phone or email to resolve past-due accounts and secure payments
  • Determine reasons for delinquency and negotiate payment plans or full settlements
  • Update customer accounts accurately using CRM tools
  • Follow established guidelines to recommend appropriate remedies
  • Explain delinquency consequences and develop repayment schedules
  • Handle payment inquiries and resolve issues independently
  • Organize workflow and schedule follow-ups effectively
  • Maintain accurate account records for resolution tracking
  • Achieve key performance metrics while complying with policies
  • Perform customer service tasks when assigned by the manager

This position will impact business outcomes while upholding excellent customer service and compliance.



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