Remote Freelance Customer Experience Specialist

1 day ago

Las Piñas, National Capital Region, Philippines beBeeCustomerExperience Full time $6,000 - $12,000
Customer Support Representative

We're seeking a skilled Customer Support Representative to join our team. As a key member of our support team, you will be responsible for providing exceptional customer experiences across various industries.

Key Responsibilities:

  • Respond to customer inquiries via multiple channels (email, chat, phone)
  • Provide accurate product information and troubleshooting steps
  • Engage in real-time support during business hours

Support Ticket Management:

  • Monitor and respond to support tickets in various CRM systems
  • Escalate complex issues to appropriate teams or individuals
  • Track and follow up on open tickets to ensure timely resolution

Technical Assistance:

  • Offer basic technical support for common issues across different product lines
  • Guide customers through account setups and product usage
  • Create and maintain step-by-step troubleshooting guides

Administrative Support:

  • Manage schedules and coordinate appointments when necessary
  • Perform data entry and maintain accurate customer records
  • Assist with various administrative tasks to support team efficiency

Process Improvement:

  • Identify recurring issues and suggest improvements
  • Contribute to the development of FAQs and knowledge-base articles
  • Collaborate with team members to enhance customer support processes

Requirements:

  • At least 1 year of experience in a customer support role or a similar role
  • Excellent written and verbal communication skills in English
  • Proficiency in using CRM systems and basic office software
  • Ability to work in a fast-paced, dynamic environment

What We Offer:

  • A competitive salary range starting at $5 per hour
  • Potential for growth based on performance and experience
  • A remote work setup with flexible scheduling
  • Opportunities for professional development and growth

  • Elevate Customer Experiences as a Freelance Retail Specialist

    1 day ago

    Las Piñas, National Capital Region, Philippines beBeeAuditor Full time ₱9,000 - ₱12,000

    Freelance Merchandising AuditorWe are seeking a Freelance Merchandising Auditor to evaluate store conditions and device functionality for a renowned technology brand.About the Role:As a Merchandising Auditor, you will conduct in-store evaluations to assess environmental cleanliness, product presentation, and device performance. Your insights will contribute...

  • Freelance Video Annotation Specialist

    1 day ago

    Las Piñas, National Capital Region, Philippines beBeeVideoAnnotation Full time ₱840,000 - ₱1,640,000

    Freelance Video Annotation SpecialistThis is an opportunity to work as a Freelance Video Annotation Specialist, defining AI video annotation wherein a video will be provided that contains a procedural activity or task. The activity will have steps, like a recipe or DIY task.The task is to create segments that will be used to generate queries and responses...

  • Freelance Design Specialist

    1 day ago

    Las Piñas, National Capital Region, Philippines beBeeDraftsman Full time ₱800,000 - ₱1,000,000

    Job Title: Freelance DraftsmanA skilled draftsman is required to provide engineering support, customer service, and documentation management.Main Responsibilities:Research and create plat maps or surveys using local Geographic Information Systems (GIS), develop site layout options, and ensure complete and accurate agency submissions.Generate lot-specific...

  • Remote Customer Experience Specialist

    1 day ago

    Las Piñas, National Capital Region, Philippines beBeeCustomer Full time ₱50,000 - ₱100,000

    Job OverviewWe are seeking a highly motivated and enthusiastic Remote Customer Service Professional to support our customer service initiatives for a diverse portfolio of well-known clients.In this role, you will assist customers with enquiries and provide exceptional service.This is a wonderful opportunity to contribute to high-impact projects with some of...

  • Customer Experience Specialist

    1 day ago

    Las Piñas, National Capital Region, Philippines beBeeCustomer Full time ₱1,500,000 - ₱2,000,000

    We are seeking an experienced and professional Customer Experience Specialist to support our growing portfolio of clients. As a key member of our remote team, you will be responsible for delivering exceptional customer service through inbound and outbound calls.Key ResponsibilitiesProvide timely and effective solutions to customer inquiries and...

  • Freelance Business Development Manager

    1 day ago

    Las Piñas, National Capital Region, Philippines beBeeDevelopment Full time ₱800,000 - ₱1,200,000

    Business Development Manager Freelance Opportunity">Our company seeks a skilled and experienced business development professional to join our team as a freelance business development manager. This role offers the flexibility to work remotely with the support of a dynamic team.Job Description:Develop and execute strategies to attract new clients in BPO/IT...

  • Dynamic Freelance Growth Specialist

    1 day ago

    Las Piñas, National Capital Region, Philippines beBeeBusiness Full time ₱750,000 - ₱2,250,000

    Are you a results-driven professional seeking a challenging freelance opportunity that leverages your business development expertise? As a Freelance Business Development Manager, you will be responsible for driving growth in the BPO/IT services and staffing sectors. Your strong network of clients in key markets such as the US, AU, or UK will be instrumental...

  • Flexible Remote Data Entry Opportunity

    1 day ago

    Las Piñas, National Capital Region, Philippines beBeeDataEntry Full time $20,000 - $30,000

    Remote Data Entry OpportunitiesJob DescriptionWe are seeking a skilled data entry professional to work from home and contribute to the growth of our freelance marketplace. As a remote data entry specialist, you will be responsible for accurately entering data into various systems, managing spreadsheets, and ensuring high-quality results.Key...

  • Freelance Merchandise Quality Assurance Specialist

    1 day ago

    Las Piñas, National Capital Region, Philippines beBeeAuditor Full time ₱225,000 - ₱270,000

    Transform your attention to detail into a flexible career opportunity.About the RoleWe are seeking a detail-oriented professional to conduct in-store evaluations, assessing cleanliness, product presentation, and device functionality.Flexible Work ArrangementsYou will have the freedom to choose when and where you work.Audits occur 3-4 times a year, providing...

  • Retail Store Experience Specialist

    1 day ago

    Las Piñas, National Capital Region, Philippines beBeeMerchandising Full time ₱28,000 - ₱35,000

    Freelance Merchandising Auditor RoleWe are seeking Freelance Merchandising Auditors to conduct in-store evaluations and provide feedback on store conditions and device functionality for a renowned tech brand.Responsibilities:Evaluate retail stores to assess cleanliness, product presentation, and device functionality.Complete an online questionnaire with...