Customer Service Representative
2 months ago
For this role, we are looking for individuals with a strong educational background, preferably at least college level. Additionally, a minimum of 3 months of BPO experience is required. The ideal candidate should possess excellent listening, verbal, and written communication skills. Proficiency in MS applications, including Word, Excel, and PPT, is also essential. Furthermore, the ability to undergo training and start immediately is a must.
Job Responsibilities:
As a customer service representative, you will be responsible for answering inquiries and complaints via phone or email. You will assist clients by responding to their questions and handle complaints in a patient and effective manner. Your goal will be to provide the best solution based on the details provided by the customer. Providing excellent customer service 24/7 is a top priority.
Job Types: Full-time, Fixed term
Contract length: 5 months
Pay: From Php15,000.00 per month
Benefits:
Additional leave
Company events
Employee discount
Opportunities for promotion
Paid training
Promotion to permanent employee
Schedule:
8 hour shift
Holidays
Overtime
Shift system
Supplemental Pay:
13th month salary
Commission pay
Overtime pay
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