Chief Technical Integrator

1 day ago

Province of Palawan, Mimaropa, Philippines beBeeExpert Full time ₱3,000,000 - ₱5,000,000
Integration Expert

The Integration Expert plays a pivotal role in ensuring seamless onboarding for new clients, focusing on technical integrations.


About the Role:

This position is responsible for managing CRM integrations, API connectivity, and related technical workflows during the onboarding process. The Integration Expert will configure, test, and deploy CRM integrations, APIs, and other connected systems to ensure accuracy and stability.


Key Responsibilities:
  • Technical Integration Execution: Configure, test, and deploy CRM integrations, APIs, and other connected systems during onboarding, ensuring accuracy and stability.
  • Backend Problem-Solving: Proactively identify, diagnose, and resolve API errors, data sync issues, and configuration challenges, working closely with product and engineering teams.
  • Internal Collaboration: Partner with implementation managers, CSMs, and sales engineers to align technical work with client requirements, while remaining primarily focused on backend execution.
  • Workflow Optimization: Document and refine integration processes to improve efficiency, reduce implementation time by 10%+, and minimize recurring issues.
  • Testing & Quality Assurance: Perform thorough end-to-end testing of integrations before launch to ensure they meet performance and functional requirements.
  • Data Mapping & Configuration: Manage and validate data flows between systems to ensure integrity and proper synchronization.

Requirements:
  • 3-5 years of experience in technical implementation, integrations, or technical account management (preferably in SaaS or software solutions).
  • Experience with CRM platforms and API integrations (REST, webhooks, etc.).
  • Strong troubleshooting and problem-solving abilities with complex systems.
  • Excellent project management skills; able to manage multiple technical projects simultaneously.
  • Strong written and verbal communication skills, including ability to explain technical concepts to non-technical audiences.
  • Highly organized with a proven ability to follow through on commitments.

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