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Customer Service Representative

1 week ago

Quezon City, National Capital Region, Philippines Lexie Staffing & Business Consulting Full time
Job Overview: We are seeking a highly skilled Call Center Agent to join our team at Lexie Staffing & Business Consulting. As a key member of our virtual support team, you will provide exceptional customer service to our clients.

Responsibilities:
  • Provide timely and professional responses to client inquiries via phone and messaging platforms.
  • Utilize strong communication and problem-solving skills to resolve customer issues efficiently.
  • Analyzing and resolving customer complaints in a fair and timely manner.


Requirements:
  • A college graduate with or without prior call center experience.
  • Above-average communication skills with the ability to articulate thoughts clearly and concisely.
  • Proficiency in using Viber and Facebook messaging platforms for communication.
  • A well-updated resume is required for consideration.