
Digital Marketing Specialist
8 hours ago
We are seeking a highly skilled Digital Marketing Specialist to join our team as a key member of our support staff.
Job DescriptionThis is a full-time position that requires flexibility and availability across rotating schedules, including evenings, weekends, or holidays as assigned by the business. We operate 24/7, and your ability to jump in when needed makes all the difference.
- Provide real-time support to colleagues via internal chat, answering their queries and helping them troubleshoot issues with digital marketing tools.
- Troubleshoot complex tool-based issues and collaborate with other teams to improve systems and prevent repeat problems.
- Create resources, tutorials, and SOPs to plug recurring knowledge gaps and enhance the overall user experience.
- Work closely with other departments to identify common roadblocks and recommend training or process updates.
Requirements:
- 2-3 years' experience in digital marketing or a related field.
- Familiarity with at least 5 of the following digital marketing tools: Canva, ClickFunnels, ActiveCampaign, Klaviyo, GoHighLevel, Shopify, Mailchimp.
- Excellent written communication and problem-solving skills.
- Ability to explain complex tools in simple terms and provide clear instructions.
- Strong attention to detail and process-oriented thinking.
- Willingness to work flexible shifts across 24/7 schedules as required.
About This Role:
This role offers a unique opportunity to leverage your expertise in digital marketing to drive success in our fast-paced environment.
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