Operations Excellence Lead
2 weeks ago
The Service Operations Manager will be responsible for:
- Developing and implementing strategic plans to optimize service operations.
- Maintaining and improving service quality standards.
- Collaborating with cross-functional teams to drive continuous improvement.
- Monitoring and analyzing KPIs to ensure targets are met.
The ideal candidate will have excellent communication and interpersonal skills to effectively collaborate with team members and stakeholders.
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Operational Excellence Lead
24 hours ago
Pasig, National Capital Region, Philippines beBee Careers Full timeWe're seeking a highly skilled Operational Excellence Lead to join our team!This role is responsible for driving operational excellence across the organization by identifying areas for improvement and developing strategies to address them. The ideal candidate will have a strong understanding of business process frameworks and related systems.Key...
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Operational Excellence Lead
12 hours ago
Pasig, National Capital Region, Philippines beBee Careers Full timeOperational Excellence Lead RoleThis Operational Excellence Lead role plays a key part in driving the company's ambitions by supporting the effective management of S&OP process and generating demand forecasting in collaboration with affiliates in the regions leveraging statistical forecasts. ResponsibilitiesThe successful candidate will be responsible for...
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Operational Excellence Lead
2 weeks ago
Pasig, National Capital Region, Philippines TaskUs Full timeAbout TaskUsTaskUs is a leading provider of outsourced digital services, empowering fast-growing technology companies to represent, protect, and grow their brands. Our cloud-based infrastructure serves clients in various sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.The...
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Service Excellence Lead
2 weeks ago
Pasig, National Capital Region, Philippines AireSpring Full timeJob DescriptionWe are seeking a highly skilled Care Manager – Service Assurance to lead and oversee all aspects of our customer service operations.This role requires a hands-on leader with BPO experience, call center expertise, and strong managerial skills to drive service excellence and operational efficiency.Key Responsibilities:Customer Service...
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Operations Excellence Leader
2 weeks ago
Pasig, National Capital Region, Philippines LG Electronics Philippines Full timeWe are seeking an exceptional Operations Excellence Leader to join our team at LG Electronics Philippines. This is a mid-senior level role that requires a strong understanding of operations management and process improvement.About the RoleThe successful candidate will be responsible for driving operations excellence through process improvements and best...
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Head of Operational Excellence
3 days ago
Pasig, National Capital Region, Philippines CBEnterprise Full timeAbout CBEnterpriseWe are a dynamic organization that thrives on excellence and innovation. As a Head of Operational Excellence, you will be responsible for driving process improvements, enhancing operational efficiency, and ensuring exceptional customer experiences.Key Responsibilities:Design and implement process improvementsAnalyze and optimize operational...
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Operational Excellence Leader
3 days ago
Pasig, National Capital Region, Philippines IQ-EQ Full timeCompany OverviewIQ-EQ is a leading Investor Services group that combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices, and private clients operating worldwide.About UsWe strive to provide exceptional services, foster innovation, and drive operational excellence across our...
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Director of Operational Excellence
1 week ago
Pasig, National Capital Region, Philippines Support Services Group Full timeJob SummaryWe are seeking a highly experienced and results-driven Director of Operational Excellence to join our team and drive business improvements, cost savings, and revenue generation.The ideal candidate will have a proven track record of achieving operational metrics and sales targets, as well as experience in managing large multi-site/multi-skilled...
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Operational Excellence Leader
1 week ago
Pasig, National Capital Region, Philippines Lennor Group Full timeAbout the RoleWe are seeking a Clinical Operations Head to lead our clinic's daily operations. This role involves overseeing efficient workflows, delivering outstanding patient care, and driving business growth.The ideal candidate will possess strong leadership skills, experience in healthcare operations, and the ability to develop strategic initiatives.The...
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Operational Excellence Manager
23 hours ago
Pasig, National Capital Region, Philippines beBee Careers Full timeJob DescriptionThe Process Improvement Manager is responsible for integrating restaurant systems across multiple brands. This involves developing, implementing, and continuously improving Restaurant Operating Systems to enhance operational efficiency, consumer experience, and business objectives.Key ResponsibilitiesOwns the Restaurant Operating Systems of...
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Operational Excellence Specialist
3 days ago
Pasig, National Capital Region, Philippines NTT Business Process Outsourcing Full timeAs a Site Director, Call Center Operations at NTT Business Process Outsourcing, you'll have the opportunity to lead a team of professionals in a fast-paced contact center environment. Your primary responsibility will be to manage the day-to-day operations of our contact center, including overseeing the operating systems, policies and procedures,...
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Operational Excellence Specialist
1 week ago
Pasig, National Capital Region, Philippines Infinx Health Philippines INC Full timeJob Title: Associate DirectorReports to: [Manager's Name]Job Summary:We are seeking an experienced Associate Director to lead our Call Center Operations team. As a key member of our leadership team, you will be responsible for strategic planning, operational management, and driving business growth.Duties and ResponsibilitiesLead and manage a team of...
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Head of Operational Excellence
3 days ago
Pasig, National Capital Region, Philippines weSource Management Consultancy Firm Full timeAbout the RoleWe are seeking an exceptional Head of Operational Excellence to join our team at weSource Management Consultancy Firm. This is a pivotal leadership role that requires a highly organized and results-driven individual with a strong track record in managing complex operations.The successful candidate will play a key role in driving business...
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Operations Excellence Director
1 week ago
Pasig, National Capital Region, Philippines TASQ Staffing Solutions Full timeAbout the RoleThis is a leadership position that requires a strong background in operations management. The ideal candidate will have experience managing teams and driving business results. They will be responsible for developing and implementing strategies to improve customer satisfaction and operational efficiency.Responsibilities include:Developing and...
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Operational Excellence Professional
3 days ago
Pasig, National Capital Region, Philippines Unilever Full timeUnilever Job OverviewAt Unilever, we are committed to operational excellence and are seeking a skilled Focused Improvement (FI) Engineer to join our team. As an FI Engineer, you will be responsible for leading improvement projects and implementing process changes that drive business outcomes.You will collaborate with cross-functional teams to identify areas...
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Operations Excellence Specialist
2 weeks ago
Pasig, National Capital Region, Philippines Mass Markets Full timeKey ResponsibilitiesAs an Operations Manager at Mass Markets, you will be responsible for:Leading a team of 5-10 call center supervisors responsible for inbound and outbound representatives.Coaching and developing reports on customer service processes and best practices.Managing metrics, performance criteria, policies, and procedures to continuously improve...
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Operational Excellence Manager
2 weeks ago
Pasig, National Capital Region, Philippines Unilever Brazil Full timeAbout Our Ice Cream BusinessWe're passionate about creating innovative products that bring joy to our consumers. Our ice cream division is a leading global player with iconic brands like Magnum, Calippo, and Solero.As we prepare to become an independent company, our focus is on unlocking growth potential for our stakeholders. This role will play a critical...
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Senior Manager of Operational Excellence
6 days ago
Pasig, National Capital Region, Philippines enablesGROUP Full timeAbout the RoleAs a Senior Operations Manager at enablesGROUP, you will play a pivotal role in driving our business forward. You will be responsible for leading a team of 200+ employees, ensuring operational excellence, client satisfaction, and end-to-end SLA compliance.The successful candidate will have a strong background in client management and SLA...
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Process Excellence Lead
4 days ago
Pasig, National Capital Region, Philippines Offshore Business Processing Full timeMain Responsibilities:Lead and manage organization-wide projects to enhance operational efficiency by streamlining processes, leveraging automation, and eliminating inefficiencies using Lean Six Sigma methodologies.Collaborate with stakeholders to simplify workflows.Conduct Lean Six Sigma training sessions, including Champion, Yellow Belt, and Green Belt...
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Operational Excellence Manager
1 week ago
Pasig, National Capital Region, Philippines The Medical City Full timeAbout The Medical CityWe bridge the gap between Filipinos and health services, driven by an ambitious mission to be the home of world-class innovation.Job OverviewThis is a full-time position at our hospital in Ortigas. We're seeking a talented PROCESS IMPROVEMENT SPECIALIST:Execute all activities and programs of the CI Hub and Quality and Operations...