Customer Service Representative

3 days ago

Pasig, National Capital Region, Philippines beBeeAccount Full time
Student Account Officer Job Description

This role involves providing exceptional customer service and support to customers through inbound and outbound calls, ensuring that their needs are met and exceeded.

The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and have a passion for sales and customer service.

Key Responsibilities:

  • Provide exceptional customer service and support to customers through inbound and outbound calls.
  • Meet or exceed weekly and monthly sales activity goals by utilizing sound telephone based selling approaches.
  • Identify opportunities to up-sell and refer the service.
  • Handle all incoming phone calls with courtesy and professionalism.
  • Responsible for handling and resolving customer inquiries accurately and timely.

Requirements:

  • Sales and Collections experience is a must.
  • 1 Year experience in Sales BPO is a must.
  • Meeting or exceeding sales/collections goals.
  • Reach out to customer leads through calling.

Benefits:

  • Opportunity to work with a diverse and global team.
  • Collaborative and dynamic work environment.
  • Competitive salary and benefits package.

What We Offer:

We offer a comprehensive training program to help you develop your skills and knowledge. You will also have the opportunity to work with a talented and experienced team who are passionate about delivering exceptional results.

Join our team today and take the first step towards a rewarding career

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