Mandarin Account Associate

2 days ago


Pasig, National Capital Region, Philippines RecruiterPH Full time
Job Summary

We are seeking a highly skilled Mandarin Account Associate to join our team at RecruiterPH. As a key member of our customer service team, you will be responsible for delivering exceptional service to our clients by promptly and accurately responding to their inquiries, resolving issues, and adding value to their business.

Key Responsibilities
  • Provide extraordinary customer care by responding to customer questions and concerns regarding their accounts.
  • Grow and nurture customer relationships through proactive solutions and measurable customer value.
  • Document necessary account information and offer tailored solutions that benefit the customer.
  • Maintain acceptable performance standards, including effectiveness, efficiency, and quality.
  • Uphold client policies and company expectations.
Requirements
  • Fluency in speaking both Mandarin and English.
  • At least 6 months tenure in current position.
  • No existing or pending infractions.
Preferred Qualifications
  • Successful experience in the service industry with a passion for building customer loyalty.
  • Experience working in a technical support environment.
  • Strong problem-solving skills, flexibility, and passion for serving customers.
What We Offer

As a Mandarin Account Associate at RecruiterPH, you will have the opportunity to work in a fast-paced, structured call center environment and make a meaningful impact on our customers' lives.



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