Chat Specialist for Digital Content Creators

1 week ago

Rizal, Philippines beBeeCustomer Full time $40,000 - $80,000

We are seeking an Online Community Ambassador to engage with audiences through real-time online chat on behalf of high-profile content creators. The ideal candidate is skilled at building rapport, and excels at providing exceptional customer service.

Key Responsibilities
  • Engage with fans and followers via online chat platforms, ensuring a positive experience.
  • Upsell premium content, subscriptions, and exclusive offers in a natural manner.
  • Respond promptly to inquiries, resolve issues, and provide accurate information about products and services.
  • Maintain detailed records of conversations and transactions.
  • Collaborate with team members to optimize chat strategies and share best practices.
Ideal Candidate Profile
  • Proven experience in customer support, sales, or chat moderation.
  • Exceptional written communication skills and ability to multitask.
  • High emotional intelligence and genuine passion for customer engagement.
  • Demonstrated ability to identify customer needs and offer tailored solutions.
  • Familiarity with CRM tools and online chat software.
Benefits
  • Competitive fixed rate plus commission on upsells and conversions.
  • Opportunities for advancement and performance-based bonuses.
  • Flexible scheduling options.
About This Opportunity
  • Represent high-profile content creators and help grow their online communities.
  • Be part of a dynamic, supportive team that values innovation and results.
  • Access to ongoing training and professional development.

If you are a motivated customer support or sales professional with a passion for online engagement, we want to hear from you. Please submit your resume and a brief cover letter highlighting your relevant experience.

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