Banking Operations Inspector

6 days ago


Quezon City, National Capital Region, Philippines Baldwin & Shell Full time

About Our Mission

We aim to revolutionize the banking industry by providing accessible, secure, and innovative financial services to all Filipinos.

We believe that everyone deserves equal access to financial opportunities, regardless of their background or location. Our mission is to bridge the gap between traditional banking and digital finance, empowering individuals to achieve their goals.

About the Position

The Fraud Associate will play a pivotal role in maintaining the security and integrity of our banking operations. They will monitor transactions for suspicious activity, handle fraud alerts and customer complaints, and collaborate with the Fraud Operations Team to refine detection processes.

  1. Monitor and analyze banking transactions to identify potential security threats.
  2. Investigate and resolve customer complaints related to fraud in a timely and accurate manner.
  3. Prepare and file suspicious transaction reports for compliance and auditing purposes.
  4. Collaborate with the fraud team to develop and implement effective fraud detection strategies.
  5. Support project managers in fraud-related projects and initiatives.

Requirements

  • Experience in transaction monitoring within a banking or financial services environment.
  • Strong analytical and problem-solving skills.
  • Ability to learn and adapt to new tools and technologies.
  • Excellent communication and teamwork skills.
  • Familiarity with MORB Guidelines.


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