Customer Engagement Specialist

1 day ago


Pasig, National Capital Region, Philippines Gratitude Philippines Full time
About Gratitude Philippines

We are a leading company that provides exceptional customer experiences through innovative solutions.

Job Description

As a Customer Engagement Specialist, you will play a crucial role in managing our social media accounts and ensuring seamless communication with our clients.

Key Responsibilities:
  • Monitor and respond to social media comments and messages in a timely and professional manner.
  • Develop and implement effective content strategies to engage our audience and promote our brand.
  • Collaborate with the team to identify areas for improvement and implement changes to enhance customer experience.
Requirements:
  • Completed 2 years of college without back subjects.
  • At least 2 years of international omnichannel BPO experience.
  • Willingness to work on-site.
Benefits:

We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.



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