IT Support Specialist

2 days ago

Cagayan de Oro, Northern Mindanao, Philippines beBeeSupport Full time ₱600,000 - ₱1,000,000

Job Opportunity:

We are seeking a highly skilled IT professional to join our team as an IT Support Specialist. This role is responsible for providing technical assistance to employees worldwide during the night shift hours.

About the Role:

  • This position involves handling technical queries from global employees via ticketing system, email, and chat platforms.
  • The successful candidate will be responsible for resolving basic technical issues related to Google Workspace (Gmail, Drive, Calendar), Active Directory, Okta, GTM applications like Salesforce, and other company-standard software.
  • This role requires the ability to set up conferencing tools such as Zoom and Google Meet for users.

Requirements:

  • A minimum of 1-2+ years of experience in IT helpdesk or technical support roles.
  • Familiarity with macOS and Windows operating systems, along with basic troubleshooting skills.
  • Experience using remote support tools, such as TeamViewer, and knowledge of enterprise IT tools and platforms.
  • Understanding of networking concepts (TCP/IP, DNS, VPN, Wi-Fi) is essential for this role.
  • Excellent communication and customer service skills, with the ability to explain technical concepts clearly to non-technical users.
  • Ability to work independently and manage time effectively during the night shift.

Netskope Values:

We strive to maintain equal employment opportunities for all employees and applicants. Our organization adheres to laws and regulations that prohibit discrimination based on religion, race, color, sex, marital status, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy, or any other characteristic protected by law.

  • Support Specialist

    2 days ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeAdministrative Full time ₱27,000 - ₱33,000

    Job OverviewWe are seeking a highly skilled administrative professional to join our team as a Support Specialist. In this role, you will be responsible for performing various administrative tasks to support our US-based insurance company.

  • Administrative Support Specialist

    2 days ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeAdministrative Full time ₱7,200 - ₱7,800

    Job Title: Administrative Support SpecialistWe are seeking a highly organized and detail-oriented individual to join our team as an Administrative Support Specialist. This role involves managing front-office communications, performing basic bookkeeping tasks, and providing project coordination support.

  • Customer Support Specialist

    2 days ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeSupport Full time ₱1,600,000 - ₱2,900,000

    Customer Support SpecialistAbout the Role:We are seeking a detail-oriented and customer-focused individual to join our team as a Customer Support Specialist. This role involves processing refunds, creating shipping labels, and handling inbound customer calls.

  • Insurance Support Specialist

    2 days ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeInsurance Full time ₱9,000 - ₱10,000

    Job Opportunity: Insurance Support SpecialistWe are seeking a highly skilled and detail-oriented Insurance Support Specialist to join our team.Provide responsive customer service via email and phoneCreate and issue insurance certificates and binders using industry-standard softwareAssist with policy updates, documentation, and client record managementEnsure...

  • Tech Support Specialist

    2 days ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeAutomation Full time ₱2,500,000 - ₱5,000,000

    Job SummaryWe are seeking a highly skilled and detail-oriented Tech Support Specialist to join our team. As a Tech Support Specialist, you will be responsible for overseeing our tech stack, working with the Director of Sales Operations, and collaborating with marketing teams to ensure seamless sales systems and funnels.This is an exciting opportunity for...

  • Technical Support Specialist

    2 days ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeCustomerSupport Full time ₱7,200 - ₱8,400

    Technical Support Specialist JobWe are seeking a skilled Technical Support Specialist to assist customers with technical issues and product inquiries in a dynamic environment.Key ResponsibilitiesHandle inbound and outbound calls to provide excellent customer service and tech support.Conduct live product demonstrations to showcase features and...

  • Senior Support Specialist

    2 days ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeSupport Full time ₱45,000 - ₱50,000

    Senior Support SpecialistWe are seeking a highly skilled Senior Support Specialist to join our team. As a Senior Support Specialist, you will be responsible for delivering exceptional customer service and technical support to our clients.Key Responsibilities:Provide timely and effective support to clients across various communication channels.Troubleshoot...

  • Financial Planning Support Specialist

    2 days ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeefinancialplanning Full time ₱4,500,000 - ₱9,000,000

    Financial Planning Support SpecialistWe are seeking a highly skilled and experienced Financial Planning Support Specialist to join our team. As a key member of our financial planning department, you will be responsible for providing administrative support to our financial advisors.

  • Remote Tech Support Specialist

    2 days ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeeTechnical Full time ₱264,796 - ₱446,198

    Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our clients through various communication channels.Responsibilities:Provide technical assistance via phone, email, and chat.Manage incidents and requests...

  • Healthcare Support Specialist

    2 days ago

    Cagayan de Oro, Northern Mindanao, Philippines beBeehealthcare Full time ₱7,200 - ₱7,800

    Job OverviewWe are seeking a highly skilled Healthcare Support Specialist to join our team. As a key member of our organization, you will play a vital role in providing administrative support to healthcare professionals and businesses.