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Workforce Efficiency Specialist

2 weeks ago

Mandaluyong City, National Capital Region, Philippines Skyro Full time

Skyro is a fast-growing fintech company based in the National Capital Region, Philippines.

Job Overview

We are seeking a highly skilled Workforce Management Associate to join our team at Skyro.

The ideal candidate will have experience in capacity planning, workforce planning, sales training, and utilizing analytical skills to optimize workforce efficiency.

  • Deploy and manage manpower effectively for POS
  • Implement workforce management strategies to optimize performance
  • Facilitate training and development programs for POS Agents

This is a full-time hybrid role with flexibility for some remote work. The successful candidate will be responsible for ensuring seamless operation of POS Agents and providing troubleshooting support for Agent portal.

Requirements:

  • Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree, any field.
  • Should have at least 1-3 years of administrative experience.
  • Preferably 6 months or a year experienced with Workforce Management.