Luxury Concierge Experience Manager
5 days ago
TDCX Philippines is an award-winning and fast-growing BPO company that empowers its employees to unleash their full potential. With a passion for luxury experiences and a genuine desire to exceed client expectations, we strive to create a positive culture that inspires growth and development.
Our Mission
As a leading provider of customer service solutions, our mission is to deliver exceptional service experiences that meet and exceed client expectations. We achieve this through our commitment to excellence, innovation, and teamwork.
Why Work with Us
At TDCX Philippines, we offer a range of benefits and opportunities that make us stand out as an employer. These include:
- Competitive remuneration packages
- Comprehensive medical coverage
- World-class workspaces
- Engaging activities and recognition programs
- Strong learning and development plans
- Positive culture
- Flexible working arrangements
- Coaching and mentoring by experts
- Global company with hundreds of industry awards
Requirements
To succeed in this role, you must have:
- Completed at least 2 years in college
- A minimum of 1 year of call center or BPO experience or 6 months customer service experience supporting ride-hailing services, reservations, and concierge work or in transportation and travel sectors
- Exceptional verbal and written communication skills in English with the ability to convey professionalism and warmth
- Strong problem-solving abilities and attention to detail
- Able to work collaboratively in a fast-paced environment
How to Apply
If you are a motivated and results-driven individual with a passion for delivering exceptional customer service experiences, we encourage you to apply for this exciting opportunity. Join our team and take the first step towards unleashing your full potential
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