Hardware and Software Troubleshooting Expert
3 days ago
About Us
Geoplan Philippines, Inc. is a leading distributor and systems integrator that offers cutting-edge solutions to various industries.
Job Opportunity
We are seeking a skilled IT Technical Support specialist to join our team. As a key member of our team, you will provide technical assistance and resolve hardware and software-related issues. You will also collaborate with internal teams to ensure seamless service delivery and document all technical issues and resolutions accurately.
Key Responsibilities:
- Provide technical support and troubleshooting services for hardware and software-related issues
- Assist in resolving complex technical problems through analysis and critical thinking
- Collaborate with internal teams to ensure seamless service delivery
- Document and maintain accurate records of all technical issues and resolutions
Requirements
- At least 1 year of experience in hardware and software troubleshooting
- Required skills: Virtual Machine, Imaging, HW/SW Troubleshooting
- Knowledge of IOS and Android OS
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