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Student Support Specialist

1 week ago

Manila, National Capital Region, Philippines Mapúa University Full time

Mapúa University, one of the top Engineering schools in the Philippines, is hiring a Student Support Specialist to join its academic support team.

About the Job

The Student Support Specialist will be responsible for supporting and guiding online students throughout their academic journey, ensuring their success and satisfaction. Key responsibilities include building relationships with students, providing individualized support and resources, and collaborating with other departments.

To succeed in this role, candidates should possess excellent interpersonal and communication skills, as well as problem-solving abilities and resourcefulness. A bachelor's degree is required, with preferences given to those in Psychology, Education, or Human Resource fields. Relevant experience working with students, workers, or customers is also essential.

As a valued member of the team, the Student Support Specialist will receive a competitive salary package, including hospitalization and life insurance, scholarship opportunities, and more.

This is a full-time position with an 8-hour shift, Monday to Friday. Overtime pay and performance bonuses are also offered.

Successful candidates must be able to commute or relocate to Makati, ensuring reliability and flexibility in their work schedule.