Medical Device Expert

3 days ago


Manila, National Capital Region, Philippines IBA Worldwide Full time
Medical Device Expert

We are seeking a highly skilled Medical Device Expert to join our team at IBA Worldwide. As a Technical Support Specialist, you will be responsible for providing expert-level applications training and ongoing service troubleshooting and support for all product lines.

Responsibilities:
  • Provide scientific and technical information to customers regarding IBA Dosimetry products as it relates to their clinical use.
  • Develop and maintain documentation for product complaints and feedback in accordance with regulatory and internal processes.
  • Coordinate with internal departments to ensure fulfillment of customer needs and proactive handling of incidents/complaints.
Requirements:

Education and Experience:

  • M.S. or Ph.D. in Medical Physics is preferred, or M.S. or B.S. in Nuclear Engineering, Health Physics, or other relevant fields.
  • 1-3 years of prior working experience in medical product applications training.
  • Familiarity with Microsoft SQL Server software is a plus.


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