Director of Business Improvement

5 days ago

Quezon City, National Capital Region, Philippines beBeeProcess Full time $120,000 - $150,000
Job Overview

The Senior Director of Process Excellence is a senior leader responsible for driving enterprise-wide vision and continuous improvement within an organization. This role will oversee the execution of quality improvement projects that deliver measurable business benefits.

The ideal candidate will drive projects that focus on exceeding business metrics, identifying and eliminating waste, streamlining complex processes, and fostering a problem-solving mindset across the entire organization.

  • Develop and execute a process excellence strategy that aligns directly with the company's business objectives.
  • Lead the identification, prioritization, and execution of process excellence projects across the organization.
  • Oversee the portfolio of improvement projects, ensuring they are completed on time, within budget, and deliver measurable financial and operational benefits.
  • Personally lead and mentor critical transformation projects.
  • Recruit, train, and mentor a world-class team of process improvement professionals (e.g., Master Black Belts, Black Belts, Green Belts, Process Analysts).
  • Foster a culture of collaboration, curiosity, and continuous improvement within the Process Excellence team and its business partners.
  • Define and implement Key Performance Indicators (KPIs) to monitor process health and track the impact of improvement initiatives.
  • Establish a governance framework to ensure that process changes are standardized, sustained, and integrated into daily operations.
  • Provide regular, data-rich updates to executive leadership on the progress and ROI of the process excellence program.
  • Champion a culture to drive data-based decision-making.

This role requires 15+ years of progressive experience in process improvement, operations, or a related field, with at least 7+ years in a senior leadership role. Lean Six Sigma Master Black Belt certification is mandatory.

The ideal candidate will have a proven track record of leading large-scale, cross-functional business transformation projects with documented, significant financial results. Deep expertise in a variety of continuous improvement methodologies (Lean, Six Sigma/DMAIC, Value Stream Mapping, Kaizen, etc.) is also required.

A strategic thinker, influential leader, exceptional communicator, results-oriented individual, and resilient & adaptable person with a relentless focus on execution and delivering measurable business impact.

  • Business Operations Director

    2 weeks ago

    Quezon City, National Capital Region, Philippines beBeeOperations Full time $40,000 - $60,000

    Job Title: Business Operations DirectorJob DescriptionThis is a senior leadership position responsible for the strategic direction and operation of the business. The role requires exceptional management skills, strong analytical and problem-solving abilities, and excellent communication and interpersonal skills.The ideal candidate will have a proven track...

  • Director of Business Operations

    5 days ago

    Quezon City, National Capital Region, Philippines beBeeTransformation Full time ₱4,500,000 - ₱6,000,000

    Job OverviewThe Operations Director oversees daily business relationships, supervising services across plan implementation, policy administration, financial services and claims processing.This role requires strategic leadership of the Insurance Services Operations within a global organization. The ideal candidate will collaborate with functional leaders to...

  • Operations Director

    1 week ago

    Quezon City, National Capital Region, Philippines Aickman and Greene Full time ₱3,600,000 per year

    Career Opportunity: Operations DirectorJob Summary:We are seeking an experienced and strategic Operations Director to lead and optimize our operational activities within the telecommunications sector. The ideal candidate will bring deep industry knowledge, operational excellence, and a data-driven approach to drive efficiency, improve service delivery, and...

  • Director of Customer Experience

    2 weeks ago

    Quezon City, National Capital Region, Philippines beBeeBusiness Full time ₱900,000 - ₱1,200,000

    Job DescriptionThe Associate Director role is a key position in the organization's business development and sales function.The primary objective of this role is to develop and implement effective call center strategies and operations that enhance customer satisfaction and drive business growth.Key responsibilities include planning and implementing call...

  • OPERATIONS DIRECTOR

    1 week ago

    Quezon City, National Capital Region, Philippines Aickman and Greene Full time ₱200,000 - ₱300,000 per year

    Job Summary:We are seeking an experienced and strategic Operations Director to lead and optimize our operational activities within the telecommunications sector. The ideal candidate will bring deep industry knowledge, operational excellence, and a data-driven approach to drive efficiency, improve service delivery, and support business growth. This role plays...

  • Business Intelligence Director

    2 weeks ago

    Quezon City, National Capital Region, Philippines Nezda Global Full time

    Nezda is currently looking for Business Intelligence Director. Work Setup Work onsite. Night shift. Qualifications Have earned a Bachelor's/College Degree of any field. Tenure in current company must be not less than 3 years. Must have at least 3 to 5 years of working experience in the related field is required for this position. BPO experience is highly...

  • Director of Business Resilience

    4 days ago

    Quezon City, National Capital Region, Philippines Manulife Insurance Malaysia Full time

    Director of Business ResilienceThis Director of Business Resilience COE – Global ORRM position reports directly to the Head of Governance, Methodologies and Practices. This position is part of the second line of defense independent oversight function and will partner with the first line of defense businesses to ensure that business continuity management...

  • Director of Business Resilience

    2 days ago

    Quezon City, National Capital Region, Philippines Manulife Insurance Malaysia Full time

    Director of Business Resilience This Director of Business Resilience COE – Global ORRM position reports directly to the Head of Governance, Methodologies and Practices . This position is part of the second line of defense independent oversight function and will partner with the first line of defense businesses to ensure that business continuity...

  • Director of Operational Excellence

    1 day ago

    Quezon City, National Capital Region, Philippines beBeeOperations Full time ₱3,000,000 - ₱5,000,000

    Job Title:Business Operations DirectorAbout the Role:We are seeking a highly skilled Business Operations Director to oversee and optimize our operational processes.This position requires strong experience in inventory management, workflow optimization, and supply chain logistics.Key Responsibilities:Manage and optimize inventory levels to minimize...

  • Director of Business Performance

    2 weeks ago

    Makati City, National Capital Region, Philippines beBeeStrategic Full time ₱1,500,000 - ₱1,800,000

    Job OverviewThe Director of Business Performance is a pivotal leadership position entrusted with the strategic oversight and execution of initiatives within the Banking sector.This role is designed for a visionary leader with deep industry expertise, ready to drive organizational excellence, regulatory compliance, and service innovation.In this capacity, you...