Expert Microsoft 365 Administrator

4 days ago

General Santos, Soccsksargen, Philippines beBeeAdministrative Full time ₱600,000 - ₱800,000
Job Opportunity

We are seeking a highly skilled and customer-focused professional to fill the role of Microsoft 365 Certified Administrator. This position will involve providing exceptional support to customers, prioritizing clear, concise, and empathetic communication.

Key Responsibilities
  • Customer Support & Care: Provide top-notch support to customers, focusing on customer satisfaction and meticulous attention to detail in issue resolution.
  • Ticketing Management: Accurately capture and document all customer requirements and issues, ensuring thoroughness and attention to detail.
  • Microsoft 365 Administration: Manage and troubleshoot Microsoft 365 configurations, permissions, and security settings, ensuring high reliability and performance.
  • Issue Resolution: Collaborate with customers and internal teams to resolve any issues with Microsoft 365 services, focusing on customer satisfaction and timely response.
  • Customer Success Focus: Actively listen to and understand customer needs, ensuring that they feel supported and valued. Seek continuous feedback to improve service quality.
Requirements
  • Professional Certification: Microsoft 365 Certified Administrator.
  • Customer Care Experience: 2+ years in a customer-facing support role, preferably within IT, SaaS, or customer success environments.
  • Technical Knowledge: Proficient in Microsoft 365 suite, including Exchange, Teams, SharePoint, and OneDrive.
  • Communication Skills: Strong verbal and written communication skills, with the ability to simplify technical terms for non-technical users.
  • Customer-Centric Mindset: An obsession with capturing customer requirements accurately and a commitment to delivering a near-perfect service experience.
Preferred Skills
  • Strong problem-solving skills with an empathetic approach to customer interactions.
  • High level of organization and attention to detail in managing customer requests and documenting ticketing information.
  • Familiarity with CRM and ticketing tools, such as Zendesk or ServiceNow, is an advantage.

  • Dynamics 365 Business Central Specialist

    4 days ago

    General Santos, Soccsksargen, Philippines beBeeBusiness Full time $7,000 - $8,000

    Job Title: Dynamics 365 Business Central ExpertMain ResponsibilitiesTo optimize system functionality and implement customized reporting solutions in the company, we need a highly skilled Dynamics 365 Business Central Expert.This role involves hands-on collaboration with business leaders to streamline workflows, enhance financial reporting, and ensure...

  • Auditor & Administrative Specialist

    4 days ago

    General Santos, Soccsksargen, Philippines beBeeAccountability Full time ₱850,000 - ₱1,020,000

    Job OverviewWe are seeking a highly skilled Auditor and Administrative Assistant to provide expert financial audit and administrative support. The role involves conducting thorough audits of completed jobs in the Transportation Management System (TMS) and client portals, identifying discrepancies in financial records, and reporting findings.The ideal...

  • Dynamics 365 Business Central Specialist

    4 days ago

    General Santos, Soccsksargen, Philippines beBeeBusiness Full time $7,000 - $8,000

    Job Title: Dynamics 365 Business Central SpecialistAbout the Role:We are seeking a skilled professional to support our organization in optimizing system functionality and implementing customized reporting solutions. As a Dynamics 365 Business Central Specialist, you will collaborate with business leaders to streamline workflows, enhance financial reporting,...

  • Highly Skilled System Administrator

    4 days ago

    General Santos, Soccsksargen, Philippines beBeeExpert Full time $90,000 - $120,000

    Job OverviewAs a senior technical professional, you will be responsible for managing complex technical issues across various systems and platforms. The role requires strong leadership skills as the primary escalation point from tier 1 and tier 2 support teams.Key ResponsibilitiesAdvanced troubleshooting of server network issues with a focus on Cisco,...

  • Strategic Technology Architect

    4 days ago

    General Santos, Soccsksargen, Philippines beBeeMicrosoft Full time $60,000 - $80,000

    Technical Design LeadThis is a key role within our organization that requires expertise in the design, configuration and continuous improvement of Microsoft 365 services.Serve as the technical lead for Microsoft 365 platforms with a focus on performance, integration and user experience.Lead the implementation of services across Exchange Online, SharePoint,...

  • IT Infrastructure Specialist

    4 days ago

    General Santos, Soccsksargen, Philippines beBeeSystem Full time ₱600,000 - ₱800,000

    Job Overview We are seeking an experienced IT professional to fill the role of a Systems Administrator. This position will be responsible for managing Microsoft 365 tenants, Windows Server and Desktop operating systems, software, and hardware. The ideal candidate will have a minimum of 3 years of experience in a similar role, with strong knowledge of...

  • Cloud Assessment Expert

    4 days ago

    General Santos, Soccsksargen, Philippines beBeeAssessment Full time ₱2,500,000 - ₱3,000,000

    Cloud Assessment Expert RoleThis role offers the opportunity to leverage and grow critical career skills in collaboration with our team. The successful candidate will be responsible for managing a portfolio of Cloud Assessments, using best-in-class tools and technologies.Presales: Understanding customers' business objectives and technical requirements,...

  • IT Infrastructure Specialist

    4 days ago

    General Santos, Soccsksargen, Philippines beBeeInfrastructure Full time ₱3,999,999 - ₱5,999,999

    Job OverviewThe IT Infrastructure Engineer position is available to design, implement, maintain, and secure the organisation's IT infrastructure. The role focuses on Windows environments, Microsoft 365, Entra ID, Azure, Intune, Defender, and Purview.This engineer supports the IT Infrastructure Lead in ensuring enterprise IT systems' reliability, security,...

  • IT Infrastructure Manager

    4 days ago

    General Santos, Soccsksargen, Philippines beBeeTechnical Full time ₱4,000,000 - ₱8,000,000

    We are seeking a skilled IT Operations Specialist to provide technical assistance and support to end-users in our organization.Key Responsibilities:Manage user accounts, groups, security configurations, and access controls within Microsoft 365 Admin Center and Azure AD.Provide technical support and troubleshooting for hardware and software issues, including...

  • Technical Team Lead

    4 days ago

    General Santos, Soccsksargen, Philippines beBeeAutomation Full time ₱2,000,000 - ₱3,000,000

    IT Automation ExpertLead a team of IT specialists in achieving automation goals and optimizing business processes.Build and implement Power Automate (Cloud/Desktop) and Power Apps on Dataverse to drive digital transformation.Partner with accounting teams on Dynamics 365 Business Central and QBO integration, as well as mature Microsoft 365...