Technical IT Director for Hospitality

6 days ago

Baguio City, Cordillera, Philippines Filinvest Group Full time
About Filinvest Hotel

Filinvest Hotel, a member of the esteemed Filinvest Group, is committed to providing exceptional hospitality experiences. Our properties are known for their high standards of quality and service.

Job Summary

The Technical IT Director at Grafik Pine House Baguio will play a pivotal role in managing the hotel's information technology infrastructure and systems. This includes ensuring the reliability, security, and efficiency of all IT operations, supporting the technological needs of our staff and guests, and aligning IT strategies with corporate goals.

Key Responsibilities:
  • IT Infrastructure Management:
    • Oversee the installation, configuration, and maintenance of hardware, software, and networks.
    • Ensure the reliability and availability of the hotel's IT systems, including property management systems (PMS) and point-of-sale (POS) systems.
  • Cybersecurity and Data Protection:
    • Implement and enforce cybersecurity measures to protect hotel data and systems from threats.
    • Ensure compliance with data protection regulations and corporate IT security standards.
  • Technical Support:
    • Provide technical support to staff and guests, resolving IT-related issues promptly.
    • Maintain a helpdesk system to track and address technical problems effectively.
  • System Optimization and Upgrades:
    • Evaluate existing IT systems and recommend improvements or upgrades.
    • Plan and execute technology projects, including system implementations and updates.
  • Collaboration and Training:
    • Work closely with department heads to identify and address technology needs.
    • Provide training to employees on the use of IT systems and best practices.
  • Budget and Vendor Management:
    • Manage the IT budget, ensuring cost-effective procurement of hardware, software, and services.
    • Liaise with external vendors and service providers for IT-related products and support.
  • Reporting and Documentation:
    • Maintain accurate documentation of IT systems, processes, and assets.
    • Prepare regular reports on IT performance and project progress for management.
Requirements:
  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • At least 5 years of experience in IT management, preferably in the hospitality industry.
  • Strong knowledge of network management, server administration, and IT security.
  • Experience with hotel systems such as PMS, POS, and other hospitality-related software.
  • Excellent problem-solving and analytical skills.
  • Strong leadership and interpersonal skills, with the ability to work collaboratively.
  • Knowledge of data protection regulations and compliance requirements.
  • Proficiency in IT support tools and platforms.
  • Excellent communication skills, both verbal and written.
Compensation:

We offer an estimated annual salary of $80,000 to $120,000, commensurate with experience, plus benefits.

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