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Customer Service Ambassador

3 weeks ago

Quezon City, National Capital Region, Philippines Ayuda Business Management Solution Inc. Full time

**About Us:**

Ayuda Business Management Solution Inc. is a forward-thinking organization dedicated to delivering exceptional support services.

Our team is comprised of highly skilled professionals who share a passion for providing top-notch assistance to our clients.

We take pride in fostering a collaborative environment that encourages growth, innovation, and continuous improvement.

**Job Summary:**

We are seeking an experienced Customer Service Representative to join our team at Ayuda Business Management Solution Inc. as a full-time onsite employee in Gateway, Cubao.

The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing exceptional support through various communication channels.

This is a fantastic opportunity for someone looking to leverage their skills and experience in financial, healthcare, or insurance accounts to deliver outstanding results.

**Key Responsibilities:**

  • Provide timely and accurate responses to customer inquiries via phone, email, or chat.
  • Resolves customer complaints and concerns in a professional and courteous manner.
  • Utilize Microsoft applications to efficiently manage customer data and interactions.
  • Maintain up-to-date knowledge of products and services offered by Ayuda Business Management Solution Inc.
  • Foster strong relationships with customers to ensure satisfaction and loyalty.
  • Collaborate with internal teams to resolve complex customer issues and improve overall service quality.

**Requirements:**

  • Bachelor's degree or higher from a recognized institution.
  • At least 1 year of experience in financial, healthcare, or insurance accounts.
  • Proficient in Microsoft applications, including [insert specific software].
  • Able to work full-time onsite in Gateway, Cubao.
  • Flexible with shifts to meet business demands.
  • Ability to adhere to current performance tools and metrics.
  • Coachable and willing to seek feedback to improve personal performance.

**What We Offer:**

Ayuda Business Management Solution Inc. offers a comprehensive benefits package, including:

  • Competitive salary and incentives.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The chance to work with a talented team of professionals.

**How to Apply:**

If you're a motivated and customer-focused individual looking to take your career to the next level, please submit your application, including your resume and a cover letter outlining your qualifications and experience.