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Customer Service Ambassador for Metacom

2 weeks ago


Marikina City, National Capital Region, Philippines Metacom Full time

Job Description:

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Metacom is seeking a Customer Service Ambassador to join our team. As a key representative of the company, this role plays a critical part in ensuring that clients receive exceptional support and service.

Key Responsibilities:

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  • Respond to customer inquiries via phone, email, or written correspondence, providing accurate and timely assistance.">
  • Manage incoming mail, faxes, and internet communications to address customer concerns and resolve issues efficiently.">
  • Utilize computer-based resources and online guidelines to provide informed responses to customer queries.">
  • Communicate with customers to understand their needs, take ownership of resolving their concerns, and ensure a positive experience.">
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Benefits of Working as a Customer Service Ambassador:

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This role offers an excellent opportunity for individuals who are passionate about delivering top-notch customer service and building strong relationships with clients. By joining our team, you will have the chance to develop valuable skills, work in a dynamic environment, and contribute to the success of Metacom.

About Metacom:

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Metacom is a forward-thinking organization dedicated to providing innovative solutions and services to its clients. Our mission is to deliver exceptional results through teamwork, dedication, and a commitment to excellence.