Senior Sales Director

1 week ago

Cebu City, Central Visayas, Philippines Newfold Digital Full time

About Us

Newfold Digital is a leading web technology company serving millions of customers globally. Our robust portfolio of brands includes Bluehost, HostGator, Domain.com, Network Solutions, Register.com, and Web.com. We empower businesses to build a digital presence that delivers results through our extensive product offerings and personalized support.

Your Role & Responsibilities

  • You will create a high-performing sales team that consistently meets sales targets per month, quarter, and year.
  • Monitor team KPIs, identifying actions for improvement each week and month.
  • Run weekly team meetings to share best practices, identify sales trends, and overcome roadblocks to enhance sales performance.
  • Coach, mentor, and develop sales team members through motivation, counseling, career growth support, and product knowledge education.
  • Ensure maximum productivity and efficiency while meeting all sales targets by supervising floor operations.
  • Analyze team performance data to suggest scalable improvements to core sales processes and sales training.
  • Coordinate with the Marketing team to convert leads effectively and grow sales.
  • Recruit new BDS candidates who fit the sales team in skills and behavior, supporting the team's and company's best interests.
  • Educate, train, guide, and assist in onboarding new team members.
  • Plan, create, and review sales strategies for the team to hit sales targets effectively.
  • Monitor and evaluate sales calls to understand team performance and identify areas for improvement.
  • Provide feedback to ensure teams deliver exceptional sales performance backed by Best-in-World service.
  • Lead by example and manage floor operations by conducting regular floor walks to ensure adherence to company guidelines and policies.
  • Prepare and analyze work schedules, recommending resource allocation per hour or day to meet or exceed online sales trends.
  • Work closely with the Sales Ops team to ensure alignment with sales processes and regulations.
  • Report discrepancies, concerns, or issues affecting sales operations.
  • Support management decisions and policies, relaying messages to coworkers and staff effectively.
  • Maintain healthy relationships with BDS team members and internal departments.
  • Disseminate information clearly to employees and customers, ensuring accurate updates.
  • Handle managerial complaints, queries, or calls while maintaining credibility as a higher management representative.
  • Enhance personal skills by attending sales training sessions and taking Workday and LinkedIn courses related to the role.
  • Fully utilize proper communication channels and raise work concerns, feedback, or challenges directly to the direct report.
  • Perform special assignments and other necessary tasks related to Sales Department activities.

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