
Virtual Support Specialist
24 hours ago
We are seeking skilled professionals to join our team as virtual receptionists. In this role, you will be responsible for answering customer inquiries, booking appointments, and providing exceptional service.
Key Responsibilities
- Handle inbound calls and respond to customer inquiries in a timely and professional manner.
- Represent clients professionally and adhere to their standard greeting protocol.
- Book appointments on CRM/scheduling platforms with accuracy and efficiency.
- Take detailed call summary notes and transmit them to clients with precision.
Requirements
- Excellent communication and interpersonal skills.
- Able to multitask and work independently with minimal supervision.
- Basic computer skills and familiarity with CRM/scheduling platforms.
- A high-speed internet connection and reliable equipment.
The ideal candidate is a motivated and hardworking individual who can provide top-notch customer service and work effectively in a remote environment. We are committed to training the right candidate who is eager to contribute to our organization's success.
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