Policy Maturities Specialist
7 days ago
The Insurance Maturities Officer is responsible for handling policies that have reached their maturity date. This involves verifying documentation, calculating benefits, coordinating with internal departments, and ensuring customer satisfaction through accurate and efficient disbursement of funds.
Key Responsibilities:
- Review and verify the details of all maturing insurance policies.
- Ensure all required transaction documentation are complete.
- Confirm policy terms, benefits, and maturity values based on policy records.
Benefits Calculation and Disbursement
- Accurately calculate maturity benefits, including bonuses, interests and additional payouts.
- Coordinate with other departments for timely disbursement of funds.
- Monitor and resolve discrepancies in payouts or payout details.
Customer Service Interaction and Support
- Communicate with stakeholders regarding maturity timelines, requirements and benefits.
- Handle customer inquiries and resolve issues related to policy maturity.
- Ensure a high level of customer satisfaction through clear communication and excellent service.
Compliance and Reporting
- Ensure all processes adhere to regulatory and company standards.
- Maintain accurate records of all transactions and correspondences.
- Prepare reports on matured policies, payouts, and pending cases for management review.
Collaboration and Continuous Improvement
- Work closely with stakeholders to streamline processes and requirements.
- Suggest improvements to the maturity process for better efficiency and customer experience.
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Maturity Processing Officer
7 days ago
Taguig, National Capital Region, Philippines AIA Hong Kong and Macau Full timeRole OverviewWe are looking for a skilled Policy Maturities Officer to join our team. The successful candidate will be responsible for handling policies that have reached their maturity date, ensuring accurate and efficient disbursement of funds, and providing excellent customer service.Your Key Responsibilities:Review and verify the details of all maturing...
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Maturities: Insurance Operations
7 days ago
Taguig, National Capital Region, Philippines AIA Hong Kong and Macau Full timeMaturities: Insurance Operations page is loadedMaturities: Insurance OperationsApply locations Taguig, PH-AIA Philippines time type Full time posted on Posted 8 Days Ago job requisition id JR-54048FIND YOUR 'BETTER' AT AIAWe don't simply believe in being 'The Best'. We believe in better - because there's no limit to how far 'better' can take us.We believe in...
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Policy Benefits Manager
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Insurance Benefits Coordinator
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Financial Transactions Manager
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