Scheduling and Optimization Specialist

3 days ago


Cebu City, Central Visayas, Philippines Manpower Core Group Inc. Full time

**Company Overview**

Manpower Core Group Inc. is a leading provider of workforce management solutions, dedicated to delivering exceptional results to our clients.

We are currently seeking a highly skilled Workforce Management Scheduler to join our team and contribute to our mission of providing innovative workforce management solutions.

About the Role:

This is an exciting opportunity for a motivated and experienced professional to take on a challenging role in workforce management.

As a Workforce Management Scheduler, you will be responsible for optimizing data management and information flow within the organization, ensuring accuracy, efficiency, and timely reporting.

Main Responsibilities:

  • Generate schedules that meet business requirements and adjust them according to actual scenarios.
  • Monitor queue real-time while tracking, documenting and communicating agent activity on multiple lines of businesses.
  • Assist agents with basic troubleshooting and workarounds.
  • Report and track all system issues and outages.
  • Prepare and publish Intraday and other relevant reports while ensuring accuracy and timeliness of data.

Requirements:

  • Candidate preferably possess at least a Bachelor's/College Degree.
  • 1-year minimum experience in Workforce Management.
  • Excellent skills in scheduling and real-time time management are a must.
  • Strong organizational skills to ensure critical timelines are met.
  • Accuracy and attention to detail are a must in this role.


  • Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    Job OverviewTASQ Staffing Solutions is seeking a skilled Scheduling Operations Specialist to join our team. As an RTA Scheduler, you will be responsible for ensuring the smooth operation of work shifts for our clients in Cebu.Responsibilities:Coordinate with clients to determine their scheduling needsAnalyze and optimize scheduling processes to improve...


  • Cebu City, Central Visayas, Philippines Tech Mahindra Full time

    Tech Mahindra is seeking a highly skilled Workforce Optimization Specialist to enhance our operational performance in call centers.About the JobThis role involves developing and executing strategies to optimize workforce management, ensuring that staffing aligns with forecasted demand and business objectives.ResponsibilitiesAnalyze historical data, trends,...


  • Cebu City, Central Visayas, Philippines VA PLATINUM PTY LTD INC. Full time

    We are seeking a detail-oriented Process Optimization Specialist to join our team at VA Platinum Pty Ltd Inc. As a Process Optimization Specialist, you will be responsible for driving process innovation and optimization to enhance capacity and improve value delivery for VAs and clients.About the RoleThe ideal candidate will have at least 2 years of...


  • Cebu City, Central Visayas, Philippines MinebeaMitsumi Philippines Full time

    Job Title: Manufacturing Optimization SpecialistWe are seeking a skilled Manufacturing Optimization Specialist to join our team. As an expert in equipment design, maintenance, and optimization, you will play a critical role in ensuring the efficiency and reliability of our manufacturing equipment.Key Responsibilities:Efficiency Enhancement: Ensure optimal...


  • Cebu City, Central Visayas, Philippines Stark Asia Solutions Inc. Full time

    At Stark Asia Solutions Inc., we are seeking a Healthcare Optimization Specialist to enhance patient care and operational efficiency.About the RoleThis specialist will work closely with medical staff to implement and maintain electronic health records (EHRs), analyze clinical data to identify trends, and provide training to ensure effective system use.The...


  • Cebu City, Central Visayas, Philippines Qualfon Philippines, Inc. Full time

    Job OverviewWe are seeking a highly skilled Process Optimization Specialist to join our team at Qualfon Philippines, Inc. This individual will play a key role in improving operational efficiency and quality management across various programs.


  • Cebu City, Central Visayas, Philippines Metro Retail Stores Group, Inc. Full time

    Job OverviewMetro Retail Stores Group, Inc. is seeking a skilled Process Optimization Specialist to join our team. This role is responsible for analyzing and improving business processes to increase efficiency and productivity.Key ResponsibilitiesAnalyze and document existing business processes to identify areas for improvement.Develop and implement new...


  • Cebu City, Central Visayas, Philippines Recruitment Solutions Department Full time

    **Job Title:** Workforce Real-Time Analyst (RTA)Job Summary:The Recruitment Solutions Department is seeking a skilled Workforce Real-Time Analyst to join our team. In this role, you will be responsible for monitoring, managing, and optimizing real-time workforce performance in a BPO environment.This involves ensuring effective staffing levels, adherence to...


  • Cebu City, Central Visayas, Philippines Manpower Core Group Inc. Full time

    Key Skills:Workforce Management Team Leadscheduler skillsManagementJob title: Workforce Management SchedulerWork setup: Onsite in CebuWork Schedule: Shifting ScheduleSalary: Php 22,000 – Php 34,000 packageStart date: ASAPWorkforce Management Scheduler to join our team. The ideal candidate will play a crucial role in optimizing data management and...


  • Cebu City, Central Visayas, Philippines VA PLATINUM PTY LTD INC. Full time

    Job DescriptionWe are seeking a highly skilled and experienced Performance Optimization Specialist to lead our Client Delivery and Operations team. As the primary point of contact for clients, you will be responsible for ensuring the delivery of high-quality service and strong engagement with both clients and VAs.The successful candidate will drive process...


  • Cebu City, Central Visayas, Philippines LICERA Growth Marketing Group Full time

    Job Description:We are looking for an experienced SEO Specialist to join our team at Licera Growth Marketing Group. The successful candidate will be responsible for developing and implementing comprehensive keyword research, optimizing website content, and analyzing site analytics to determine areas for improvement.About the Role:The ideal candidate will...


  • Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    **Job Overview:**TASQ Staffing Solutions is seeking a skilled Real-Time Analyst to join our team. As a key member of our operations department, you will play a vital role in ensuring the efficient management of our workforce.**Key Responsibilities:1. Real-Time Monitoring and Adjustment: Utilize available tools and techniques to monitor performance in...


  • Cebu City, Central Visayas, Philippines Conduent Business Solutions France Full time

    We are seeking a highly skilled Process Optimization Specialist who will be responsible for analyzing and improving business processes to increase efficiency and productivity.Key ResponsibilitiesDevelops systematic approaches to assure high-quality services are provided.Partners with operational team leads on areas of opportunity that have been...


  • Cebu City, Central Visayas, Philippines Visage Executive Search Full time

    Job title: Workforce Management SchedulerWork setup: Onsite in CebuWork Schedule: Shifting ScheduleSalary: Php 22,000 – Php 34,000 packageBasic Functions•Generates schedules accordingly to meet the business requirements enabling superiorcustomer service•Adjusts the schedules accordingly based on the actual scenarios and provide...


  • Cebu City, Central Visayas, Philippines MinebeaMitsumi Philippines Full time

    About the Role:MinebeaMitsumi Philippines is looking for a talented Production Planner to join our team. This is an exciting opportunity to work in a dynamic environment where you will be responsible for coordinating and optimizing production schedules to meet demand while minimizing costs.Key Responsibilities:Develop, maintain, and adjust production...


  • Cebu City, Central Visayas, Philippines Neksjob Corporation Full time

    Job Description:- We are seeking a Workforce Optimization Specialist to conduct organizational studies and evaluations, design systems and procedures, and conduct work simplification and measurement studies.- This role will involve preparing manuals and instructing workers in the use of new forms or procedures, as well as preparing operations and procedures...


  • Cebu City, Central Visayas, Philippines Visage Executive Search Full time

    Key Responsibilities:* Generate schedules that meet business requirements and adjust schedules based on actual scenarios* Monitor queues in real-time and track and document agent activity* Assist agents with basic troubleshooting and workarounds* Regularly perform volume and performance analysis and communicate possible impacts to business* Support...


  • Cebu City, Central Visayas, Philippines MinebeaMitsumi Philippines Full time

    Job Title: Production PlannerWe are seeking a highly skilled Production Planner to join our team at MinebeaMitsumi Philippines. As a key member of our operations team, you will be responsible for coordinating and optimizing production schedules to meet demand while minimizing costs.Key Responsibilities:Develop, maintain, and adjust production schedules based...


  • Cebu City, Central Visayas, Philippines Private Advertiser Full time

    The Private Advertiser seeks a seasoned Finance Business Partner to lead the company's financial strategy and optimize operational efficiency.This role requires close collaboration with HR, recruitment teams, and business leaders to align financial objectives with hiring and operational goals. Key responsibilities include overseeing financial reporting,...


  • Cebu City, Central Visayas, Philippines Smartsourcing Full time

    Transforming the Future of Work:At Smartsourcing, we're not just working with systems; we're transforming them. As a Revenue Operations Specialist, you'll play a pivotal role in driving revenue growth, improving data visibility, and fostering cross-functional alignment. If you're passionate about innovating for tomorrow and driving meaningful results today,...