Cloud Operations Support Specialist

9 hours ago


Quezon City, National Capital Region, Philippines Nityo Infotech Full time
About Us

Nityo Infotech is a dynamic organization that values innovation and excellence in the field of Information Technology.


Job Summary

We are seeking a highly skilled Infrastructure & Operations Support Analyst Level 1 to join our team. This role involves providing technical support for our infrastructure and operations, ensuring seamless day-to-day operations.


Key Responsibilities:
  • Provide level 1 technical support for infrastructure-related issues.
  • Assist in troubleshooting and resolving technical problems in a timely manner.
  • Ensure compliance with ITIL standards and best practices.
  • Maintain knowledge of Linux/Unix environment, Windows Servers, SQL Servers, and other relevant technologies.

Requirements
  • At least 1 year of experience in a similar role.
  • Strong understanding of command lines, scripting, and automation tools.
  • Excellent communication and interpersonal skills.
  • Familiarity with ITIL framework and service management principles.

Benefits

This is a remote opportunity that offers flexibility and work-life balance. If you are a motivated and detail-oriented individual who is passionate about technology, we encourage you to apply.



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