Customer Service Representative Opportunity

3 days ago


Manila, National Capital Region, Philippines Absolute Outsource Full time
Job Overview

We are seeking a highly skilled and dedicated Customer Service Representative to join our team at Absolute Outsource. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients through various communication channels.

About the Role

This is an exciting opportunity for individuals who enjoy working in a fast-paced environment and are passionate about delivering top-notch customer service. Our ideal candidate will possess excellent communication skills, both written and verbal, and be able to work effectively in a team setting.

Responsibilities

The successful candidate will be responsible for:

  • Providing timely and effective responses to customer inquiries via phone, email, or chat
  • Resolving customer complaints in a professional and courteous manner
  • Working collaboratively with internal teams to resolve complex customer issues
  • Maintaining accurate records of customer interactions and updates
Requirements

To be considered for this role, you must possess:

  • A high school diploma or equivalent
  • No prior experience is necessary, as we provide comprehensive training
  • Availability to work on-site
  • Ability to adapt to a shifting schedule
  • Excellent communication skills
Benefits

We offer a competitive compensation package, including:

  • Paid leave
  • Paid training
  • HMO benefits (including coverage for two dependents)
  • Night differential pay (20%)
Sites

We have multiple locations available, including Alabang Muntinlupa, Glorietta 5 Makati, Bridgetowne Pasig, and Clark Pampanga.



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