Customer Service Liaison

21 hours ago


Mandaluyong City, National Capital Region, Philippines ILLO'S GROUP Full time

We are seeking an experienced Receptionist to provide exceptional customer service and support to our clients and visitors.

Job Overview

The successful candidate will be responsible for managing the front desk operations, including answering phone calls, responding to emails, and resolving customer issues promptly.

They will also coordinate meetings, events, and conferences as required.

Key Responsibilities
  • Provide a welcoming and professional atmosphere for clients and visitors
  • Manage and prioritize tasks efficiently, ensuring seamless day-to-day operations
  • Develop and maintain effective relationships with internal teams, vendors, and clients
  • Identify and resolve customer complaints and concerns in a timely and satisfactory manner
Requirements

Candidates must possess excellent communication and interpersonal skills, with a proven track record of providing exceptional customer service.

Experience in a similar role, along with proficiency in software applications such as CRM systems and Microsoft Office, is highly desirable.



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