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Culinary Operations Specialist

2 weeks ago

Imus, Calabarzon, Philippines SSBIFood Services Corporation Full time
Job Description:

**Position Overview:**

The Franchise Chef Trainer will be responsible for training franchisees and their employees in food preparation, cooking, and store operations to ensure successful store openings. This role requires a deep understanding of culinary techniques, standard operating procedures, and best practices for running a franchise store.

**Key Responsibilities:**

  • Conduct hands-on training sessions for franchisees and their employees on food preparation, cooking techniques, and menu execution.
  • Train staff on proper food handling, storage, and hygiene to comply with safety and health standards.
  • Provide comprehensive training on store operations, including inventory management, customer service, and daily processes.

**Operational Support:**

  • Oversight of store readiness for opening by ensuring staff proficiency in operational tasks.
  • Guidance of teams in implementing efficient workflows, ensuring consistency with brand standards.
  • Conduct mock service runs to simulate real customer interactions.

**Recipe and Menu Execution:**

  • Teaching franchisees and staff how to follow standardized recipes and plating guidelines.
  • Monitoring adherence to portion control and quality assurance protocols.
  • Providing feedback and coaching to improve culinary and operational skills.

**Documentation and Reporting:**

  • Preparation of training materials, schedules, and reports for franchisee onboarding programs.
  • Evaluation of trainees' performance and provision of detailed feedback to the management team.
  • Maintenance of records of completed training sessions and certifications.

**Qualifications:**

**Experience:**

  • Minimum 1-2 years of experience in culinary training, kitchen operations, or as a head chef.
  • Experience in franchise or multi-unit food business operations is highly advantageous.

**Skills and Knowledge:**

  • Strong culinary skills with expertise in food preparation, cooking techniques, and kitchen equipment.
  • In-depth understanding of food safety standards, hygiene protocols, and inventory management.
  • Knowledge of franchise business operations and standard operating procedures.

**Personal Attributes:**

  • Excellent communication and interpersonal skills for training diverse teams.
  • Ability to manage time effectively and adapt to dynamic environments.
  • Strong leadership and mentoring abilities to inspire confidence in trainees.

**Work Location:**

Cavite-based, with travel to franchise locations as required.

**Reports To:**

Chief Operations Officer