Customer Engagement Expert
5 days ago
Job Summary:
Customer Engagement Expert - Ann Gold and JewelsWe are seeking a Customer Engagement Expert to join our team at Ann Gold and Jewels. As a Customer Engagement Expert, you will be responsible for building strong relationships with customers, providing exceptional service, and driving sales growth.
Main Responsibilities:
- Customer Relationship Building: Develop and maintain strong relationships with customers, understanding their needs and preferences.
- Product Knowledge: Stay up-to-date on product information, features, and benefits to provide expert advice to customers.
- Sales Growth: Identify opportunities to upsell and cross-sell our products, driving sales growth and revenue.
Requirements:
- Exceptional Communication Skills: Ability to effectively communicate with customers, explain product features, and build rapport.
- Strong Interpersonal Skills: Positive attitude, outgoing, and confident in interacting with customers and colleagues.
- Sales Orientation: Motivated to meet sales targets and skilled in using persuasive techniques to drive sales.
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