Quality Assurance Manager

1 week ago


Makati City, National Capital Region, Philippines ETeam PH Full time
Quality Assurance Manager Job Description

As the Quality Assurance Manager at ETeam PH, you will be responsible for ensuring the reliability, accuracy, and usability of our systems.


You will oversee all aspects of quality assurance, including:


Key Responsibilities:



  • Develop and implement quality assurance policies and procedures.
  • Define and execute testing strategies to ensure our systems meet functional and performance requirements.
  • Coordinate testing efforts across multiple teams and locations, including onsite testing activities and rectification works.
  • Review and analyze system specifications to provide timely and meaningful feedback.
  • Identify, prioritize, and resolve quality issues through root cause analysis.
  • Monitor debugging process results to ensure resolution of defects.
  • Track quality assurance metrics, such as defect densities and open defect counts.
  • Oversee the Software Development Life Cycle (SDLC) to ensure quality is integrated at every stage.

Requirements:



  • Bachelor's degree in computer science, engineering, or a related field (or equivalent experience).
  • Proven work experience in software quality assurance, with a leadership role a plus.
  • Strong knowledge of software QA methodologies, tools, and processes.
  • Experience in writing clear, concise, and comprehensive test plans and test cases.
  • Hands-on experience with automated testing tools.
  • Solid understanding of Agile/Scrum development methodologies.
  • Familiarity with ticketing or fare collection systems a plus.
  • Excellent communication and leadership skills.
  • Attention to detail and problem-solving aptitude.

Additional Information:


This position may require occasional travel.



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